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            486                                                                                      INDEX
            Blackmer/Dover Resources   Detroit Public Schools, 74–75  Governance Metrics   Kraft Foods, 436
               Inc., 242            Disneyland, 395–396        International, 170  Kwik-Fit Financial Services, 225
            Blue Bell Creameries,   D.L. Rogers Corp., 44   Greater Chicago Food
               297–298              DMC, 244                   Depository, 391
            Boeing Corp., 153, 164, 168,   Dollar General, 403  Griffin Hospital, 268  L
               422, 453, 463        Dreamworks SKG, 203     Growing Green, 291     LDF Sales and Distributing, 235
            Boeing Integrated Defense   Duke University Hospital, 282              Leader to Leader Institute, 18
               Systems, 265         DuPont, 393, 400–401                           Leo Burnett, 464
            Bonnie CLAC, 6                                  H                      Les Schwab Tire Centers, 228
            Booz Allen Hamilton, 430  E                     Hallmark, 464          L.L. Bean, 404
            Borden, 436                                     Harmon Auto Parts, 88  Lorraine Monroe Leadership
            Boston Consulting Group,   Eastern Mountain Sports, 408  Harvard Business School,   Institute, 287
               462                  Eaton Corporation, 432     164–165, 307        Louisiana State University, 281
            BP, 305, 328, 342, 390  eBay, 13                Harvard University, 87–88  Lucent Technologies, 345, 464
            Broadcom, 12            Edy’s Grand Ice Cream, 299  Hay Group, 43, 121
            Business Women’s Network,   Egon Zehnder, 390   HCA, 370
               345                  Electrolux, 464         HealthSouth, 164       M
                                    Eli Lilly and Company, 432  Herman Miller, 335–336  Manchester Bidwell, 355
            C                       Emerald Packaging, 113–114  Hewitt Associates, 345  Marriott, 403, 433, 470
                                    Emery University, 24    Hewlett-Packard (HP),   Marsh McLennan, 168
            Cadbury Schweppes, 389  Empire Blue Cross and Blue   4, 104–105, 372,   Marvin Windows and
            Canadian Airlines          Shield, 205             456, 474               Doors, 184
               International, 473   Energy Conversion Devices,   Home Depot, 78–79, 345  Mary Kay, 400
            CARE, 335                  389                  Hospital Corporation of   Massachusetts General
            Carrefour, 332          Enron Corporation, 8, 12, 40,   America (HCA), 248  Hospital, 293
            Catalyst, 330, 338         164, 182, 426, 434   Hot Dog on a Stick, 250  MasterBrand Industries, 457
            Center for Creative     Ernst & Young LLP, 332, 345                    Mattel, 372
               Leadership, 23–24                                                   Mayo Clinic, 298
            Charles Schwab, 98, 181, 298  F                 I                      McCain and Associates, 277
            Chatsworth Products                             IBM, 200, 203, 298, 310,   McDevitt Street Bovis, 297
               Inc., 245            Federal Aviation           340, 431            McKinsey & Co., 139, 210
            Chautauqua Institution, 101  Administration (FAA),   IKEA, 17          Medical Center of Plano,
            Cheesecake Factory, 55     371                  ImClone, 185              248–249
            Chrysler, 13            FedEx, 229, 291, 425, 431  Imperial Oil, 200   Medtronic, 138
            Cingular, 410           FEMA (Federal Emergency   Industrial Design Society of   Merck, 86
            Cirque du Soleil, 293      Management Agency), 453  America, 465       Meritor, 250
            Citigroup, 287          Focus: HOPE, 185        Industrial Light and   Merrill Lynch, 326, 328–329
            Citizens Bank, 185      Ford Motor Company, 134,   Magic, 299          MetLife, 146
            City Bank, 287             302, 338, 394, 397,   Institute for Global Ethics, 172  Microsoft, 392, 403, 410
            Coca-Cola, 332, 389, 473   422, 437             International Bridges to   Mississippi Power, 243
            Colgate-Palmolive, 14, 345  Forrester Research, 410  Justice, 273      Mitchell & Titus, 332
            Columbia Sportswear, 17  Frederick Douglass Academy,   International Data Group, 63  Mojave Aerospace Ventures,
            Comcast, 13                387                  International House of    387
            Commerce Bank, 421, 430  FSBOMadison, 100–101      Pancakes (IHOP), 37–38  Molly Maid International,
            Computer Associates, 168                                                  178
            Compuware, 366                                                         Monsanto, 86, 137
            Consolidated Diesel, 299  G                     J                      Morgan Stanley, 24, 135,
            Container Store, 424    Gallup Organization, 226,   JC Penney, 114, 422,   166, 375–376
            Converge, 271              247–249, 399            427, 432            Motorola, 17, 305, 325, 390,
            Corrugated Replacements   Gambro Healthcare, 259  John Lewis, 424         399–400
               Inc., 100            Gemmy Industries, 453   Johnson & Johnson, 399  Mott, Randy, 474
                                    Genentech, 400–401, 432  Johnson Controls Inc., 390  MTV Networks, 69–70, 332
            D                       General Electric, 42–43, 79,                   MySQL, 311–312
                                       153, 403, 453
            Damark International, 48  General Motors, 8     K                      N
            DaVita, 259             Girl Scouts, 18–19      KI, 244
            Dean Witter, 375–376    GlaxoSmithKline, 280    Kimberly-Clark, 14, 269  NAACP, 180
            Dell Computer Corp.,    Global Crossing, 12     Kinko’s, 86            NASA, 282, 397
               212, 215             GMAC Home Services, 119  Kmart, 269–270        National Association Council
            Deloitte & Touche, 328  Goizueta Business School, 24  Komatsu, 389        for Minorities in
            Denny’s Restaurants, 325,   Google, 17, 133–134, 402,   Korn Ferry International, 327  Engineering, 331
               346–347                 464, 467             KPMG, 168              National Grange Mutual, 279
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