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               with a concern for task achievement more effectively than high or low LPC lead-
               ers, making them more adaptable to a variety of situations.
                                                                    10
                   New research has continued to improve Fiedler’s model,  and it is still con-
               sidered an important contribution to leadership studies. However, its major im-
               pact may have been to stir other researchers to consider situational factors more
               seriously. A number of other situational theories have been developed in the years
               since Fiedler’s original research.



               Hersey and Blanchard’s Situational Theory

               The situational theory developed by Hersey and Blanchard is an interesting extension   Situational theory
                                                                                        Situational theory
                                                                                        Hersey and Blanchard’s
               of the leadership grid outlined in Chapter 2. This approach focuses on the charac-  Hersey and Blanchard’s
                                                                                        extension of the Leadership Grid
               teristics of followers as the important element of the situation, and consequently   extension of the Leadership Grid
                                                                                        focusing on the characteristics
                                                                                        focusing on the characteristics
               of determining effective leader behavior. The point of Hersey and Blanchard’s   of followers as the important
                                                                                        of followers as the important
                                                                                        element of the situation, and
               theory is that subordinates vary in readiness level. People low in task readiness,   element of the situation, and
                                                                                        consequently, of determining
               because of little ability or training, or insecurity, need a different leadership style   consequently, of determining
                                                                                        effective leader behavior
                                                                                        effective leader behavior
               than those who are high in readiness and have good ability, skills, confi dence, and
               willingness to work. 11
                   According to the situational theory, a leader can adopt one of four leader-
               ship styles, based on a combination of relationship (concern for people) and task
               (concern for production) behavior. The appropriate style depends on the readiness
               level of followers. Exhibit 3.4 summarizes the relationship between leader style
               and follower readiness. The upper part of the exhibit indicates the four leader
               styles: telling, selling, participating, and delegating. The telling style reflects a high

               concern for tasks and a low concern for people and relationships. This is a very
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