Page 20 - ANUAL REPORT MOH 2017

vii. Lack of comprehensive and timely integrated data for planning, managing and decision making; and
viii. Enhancement of work process in service management.

ACHIEVEMENTS

Throughout 2017, significant achievements by HRD are as follows:
i. Contract-based appointments of Medical Officers (UD41), Dental Officers (UG41) and Pharmacists
(UF41) to solve the oversupply of graduates and limited establishment of post due to Lean Civil
Service Policy;
ii. Enhancement of current work process using office automation:
a. Implementation of emplacement for 3 main service schemes via online system namely
e-Housemen, e-Dentist and e-Pharmacist.
b. Implementation of promotion exercise (career pathway) for 3 main service schemes (Grade
44-54) via in-house e-Naik Pangkat system (10,000 applications/year) which is more practical,
productive, cost effective and accessible anywhere at anytime; and
iii. Improvement of allowances and benefits/remunerations in order to retain healthcare personnel in
public service.

TRAINING MANAGEMENT DIVISION (TMD)
The mission of Training Management Division (TMD) is to develop the human capital for Ministry of
Health (MoH) in producing an effective and efficient healthcare delivery system. Taking into account
the public expectation on first class healthcare services; many activities were implemented through
training programs; to produce staffs that are knowledgeable, competent, committed, disciplined, having
strong work ethics and values. In short, TMD’s focus is to provide more opportunities for training and
quality education with the goal of strengthening the human resources base.

MANPOWER PLANNING
In accordance to demand and supply of Medical Officers, Dentists and Pharmacists, for any increased
numbers of Medical Officers, Dentists and Pharmacists in the reference year, there is still a shortage
to fulfill the country’s needs (norms). However, there is a reduction in the gap of demand and supply
of these professions with the increase in training capacity by Public University and Private Higher
Education Institutions. Figures 1, 2 and 3 show the current needs and the projection of Medical Officers,
Dentist and Pharmacist with the Pharmacist updates through Business Licensing Electronic Support
System (BLESS).

TRAINING PROGRAM

Training is a form of investment in producing skilled and efficient manpower in various healthcare
fields. In order to ensure that MoH staff are equipped with the necessary skills and knowledge, TMD
offers various training programmes including Pre-Service Training, Advanced Diploma and Post Basic
Training, Masters training program for Medical Officers/Dental Officers/Pharmacists, Sub Specialty
training for Medical Specialists, Doctor of Philosophy programs and In-service Short Period Courses.

There is an increase in intake for various training/courses offered, Advanced Diploma and Post Basic
Program, Masters Program (Medical Officers/Other Discipline) and Doctor of Philosophy programs.
The numbers of intake by category are shown in Table 5.

MINISTRY OF HEALTH MALAYSIA ANNUAL REPORT 2017 19