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CHAPTER 30  Carolyn L. Wiener; Marylin J. Dodd  603


              The Theory of Illness Trajectory helps the clini-  families are to manage care effectively, they must
            cian to interpret these behaviors and to intervene   be  educated  proactively  to  do  so  (Dodd,  1997,
            to help ease transitions across this trajectory. For   2001).
            example,  clinicians  can  identify  easily  with  pa-  In proactively educating the patient-family sys-
            tients and families who have become “professional   tem,  consider  the  varied  domains  of  uncertainty
            patients”  as  they  learn  to  use  complex  technical   and  the  varied  forms  of  uncertainty  abatement
            jargon about their treatment, laboratory values, or   work. To understand the patient-family trajectory,
            illness (Wiener & Dodd, 1993). These “junior doc-  assessment data are critical. For example, although
            tors” attempt to earn a modicum of control as they   well-developed  protocols  for  symptom  manage-
            manage  treatment  by  requesting  particular  staff   ment or palliation are available, such protocols are
            members to perform specific tasks (Dodd, 1997,    useless if patients or caregivers fail to describe the
            p. 988). Care providers have a tendency to view this   extent  of  symptoms  because  they  perceive  these
            behavior as a positive hallmark of assuming self-  “hassles” or “bothers” as trivial in the face of life-
            care and, therefore, often reinforce such behaviors.  threatening  disease.  Compounding  this  issue,
              Deeper consideration of the theoretical asser-  nurses may fall into a pattern of focusing on illness-
            tions  of  the  Theory  of  Illness  Trajectory  reveals   related work, thereby diverting important attention
            that these behavioral strategies are efforts to toler-  from the other forms of work faced by these pa-
            ate the uncertainty of the illness experience. The   tients and their families. Understanding of the var-
            confidence built through these socially reinforced   ied  domains  of  uncertainty  and  forms  of  uncer-
            behaviors can be converted to guilt very quickly   tainty  abatement  work  facilitates  a  more  open
            when  situations  beyond  the  expertise  of  the  pa-  dialogue regarding these key areas of concern, al-
            tient or family go awry. Given this perspective, the   lowing the nurse to encourage the patient and care-
            limitation  of  this  management  strategy  becomes   giver to share more about their experiences in an
            clear, and intervention is indicated: if patients and   effort to help them through this difficult time.




            CRITICAL THINKING ACTIVITIES
             1.  How does an illness trajectory differ from a     3.  As an advanced clinician, you are intimately in-
             course of illness? Consider how the application of   volved in the work of managing an illness. Based
             each perspective yields different foci for interven-  on your understanding of the work of illness
             tion in a health condition. Which perspective is   management espoused in the Theory of Illness
             most congruent with your views of nursing?    Trajectory, what nursing behaviors have you
            2.  Considering your clinical experiences, identify   observed that exacerbate feelings of loss of
             examples of how patients and their families have   control or uncertainty in patients?
             experienced health-related uncertainty. Was un-    4.  What factors (personal, environmental, or organi-
             certainty related to a loss of control? What are the   zational) contributed to the nursing behaviors
             conditions under which health-related uncertainty   observed in question 3? What nursing interven-
             is perceived as a negative life event versus those   tions would create a less troubling trajectory for
             when it is perceived as a growth-enhancing event?  patients and families in the situations observed?

            POINTS FOR FURTHER STUDY
           n	 Dodd, M. J. (2001). Managing the side effects of   n	 Dodd, M. J., Miaskowski, C. (2000). The PRO-
             chemotherapy and radiation therapy: A guide for   SELF program: A self-care intervention program
             patients and their families (4th ed.). San Francisco:   for patients receiving cancer treatment. Seminars
             UCSF School of Nursing.                       in Oncology, 16(4), 300–308.
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