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         to enable peaceful co-existence
         between man and animal in urban
         spaces. We visit schools, teach
         children the body language of dogs,
         make them understand that they
         are amazing beings, and how to
         befriend them. We want to remind
         people that it is their home too. Our
         other initiatives include refl ective
         collar drives, feeding the strays,
         vaccinating them, sterilization etc.
         We also partner with other people
         who have wider reach and who can
         help us go farther in this initiative.

            RECENTLY, HEADS UP FOR
            TAILS HAS BEEN AWARDED
            AS 'BRAND OF THE YEAR' IN
            WORLD BRANDING AWARDS
            UNDER ANIMALS’ EDITION.
            WHAT IS YOUR STRATEGY
            TO TAKE YOUR VENTURE                                             At global level, we have a lot of work to
            FORWARD ON THE SAME                  WHAT I LIKE IS              do to be able to compete in the global
            LINE?                              THAT THE NEWER                market as the latter is way more
         We have many ideas of how and what       GENERATION                 ahead than us in this fi eld. However,
         we want to do. But I think ‘innovation’   OF INDIAN PET             that doesn’t mean we cannot get
         will continue to be at the center of                                there. We have it in us to  fi nd  our
         everything. It’s about how we can    ENTREPRENEURS IS               way. It just needs to permeate and
         make our products better, stronger,   PASSION-LED AND               come together with more focus and
         and lighter, how they help in solving   WANTS TO MAKE A             strategy.
         more problems, and how we can map    REAL DIFFERENCE.
         our customers’ journey to make it                                      WHICH MOBILE APPLICATION
         absolutely incredible.                                                 DO YOU USE THE MOST?
                                           However, having said that, I still   Zoom for sure! Since we are working
            WHAT ARE YOUR THOUGHTS         feel that we have a very long way   remotely, I am all day long on my
            ON INDIAN PET INDUSTRY?        to go because a lot of them who are   zoom calls.
            IN YOUR OPINION, IS THE        coming in the market are thinking
            INDIAN INDUSTRY SET TO BE      very small at the moment. We don’t   ANY MESSAGE YOU WISH TO
            A GLOBAL PLAYER IN THE         have enough people thinking bigger,   CONVEY TO PET PARENTS.
            COMING YEARS?                  enough people on the tech side; it   Every pet is different, so you have to
         When I started out, I went to more   is very little development there. A   understand your pet at species level
         than 200 stores, none of which    lot of people are copying; there is   and even at personality level. You
         wanted to keep our products because   not enough innovation. They are   have to accept the individuality of
         the people behind those stores had   not building for scale. Nevertheless,   your pet and keep that in mind while
         no idea what pet parents really   there are a few who are on the right   shopping for him. For example, if
         need. At present, what I like is that   path and I am hoping that this will   your pet likes to be alone, then you
         the newer generation of Indian pet   evolve further.                can buy him toys that are mentally
         entrepreneurs is passion-led and                                    stimulating. Consider socializing
         wants to make a real difference.                                    them with other people and animals.

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