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22  FEATURE                                                                                               THURSDAY JULY 26, 2018 • THEEDGE FINANCIAL DAILY






       China’s caff eine war









       Fast-growing Luckin as well as other players brew up a threat to Starbucks



       BY PEI LI & ADAM JOURDAN      its service and the consistent quality                                                    which would require higher spend-
      Q             ian Zhiya may be    There is also no sign that Chinese                                                     and on decor. On the question of
                                     of the coff ee served.
                                                                                                                               ing on setting up in better locations

                                                                                                                               quality, she says that it uses select
                    Starbucks’ worst  consumers have turned against such
                                                                                                                               arabica beans from Ethiopia.
                    nightmare. The  a very American brand as a protest
                    42-year-old Chinese  over US President Donald Trump’s
                                                                                                                                  Luckin’s expansion comes as
                    entrepreneur says  imposition of punitive tariffs on
                                                                                                                               dian chain Tim Hortons, are also
                    she is betting that  Chinese exports.
                                                                                                                               pushing hard in China. Tim Hor-
                    her fledgling Luck-                                                                                        Starbucks’ global rivals, like Cana-

                    in Coffee brand will   Big promotions                                                                      tons plans to open 1,500 outlets in
       eventually have more cafes in China  Reuters spoke to 30 consumers in                                                   China over the next 10 years, while
       than Starbucks, and she has Singa- Beijing Yin Tai Center, a shopping                                                   smaller local chains are also pop-
       pore sovereign wealth fund GIC and  mall that has Starbucks, Costa Coff ee                                              ping up fast.
       other investors bankrolling her plan. and Luckin outlets, among others.                                                    As China’s middle class contin-
          Luckin, which only officially  Half of those polled said they had                                                    ues to increase in size and the cof-
       launched in January, has opened  tried Luckin; most said they liked it,                                                 fee chains move into many smaller
       more than 660 outlets in 13 Chi- though more than two-thirds said                                                       towns and cities, the market is grow-
       nese cities thanks to a supercharged  their top choice remained Starbucks.  A man walking into a Luckin store in Beijing. Luckin, which only offi  cially launched in   ing at 5% to 7% a year, according to

       growth plan based on cheap deliv-  The majority drank coff ee in-  January, has opened more than 660 outlets in 13 Chinese cities. Photo by Reuters  research fi rm Mintel.
       ery, online ordering, big discounts  store or bought to take away, with                                                    Li Yibei, owner of Double Win
       and premium pay for its staff .  only a small number saying they                                                        Cafe, which has a chain of eight

          Its assault comes at a crucial time  had coffee delivered, a potential                                               coffee shops in Shanghai, said
       for Starbucks, which has 3,400 stores  challenge for Luckin’s delivery-fo- ing firm Ucar, says Luckin’s focus now   Flash mob  Luckin would have an impact on

       in China — its second-biggest mar- cused strategy. Taste, convenience  is all about increasing customers.  Still, not everyone agrees the Inter- the market, but there was plenty
       ket after the US — and plans to al- and environment were their top   “I don’t have a timeline for profi t,”  net model translates easily into the  of space left.

       most double that number by 2022. three priorities, more than price.  Qian told Reuters at the fi rm’s Beijing  coffee business, given the need for   “Maybe they will hit Starbucks
          And the speed of the attack is a   Luckin’s customers can order cof- headquarters as she sipped her third  costly stores and quality control.  to some extent, but remember Star-
       warning to other established con- fee via an app, watch a live stream of  Luckin coffee of the day. “For us, what   “It remains to be seen if they can  bucks has many die-hard fans. May-


       sumer brands in China that they too  their coffee being made, and have it  we care about now is the number of  really hook consumers in and cre- be they can grab some followers
       could be vulnerable to a start-up’s  delivered to their door in an average  users and if they are coming back to  ate a monopoly in the market, like  from them, but I don’t think that
       attempt to reinvent a market, brand  of 18 minutes, the company says.   us, whether they recognise us, wheth- those we see in sectors like cab-hail- many,” she said.
       consultants say.                 A regular latte, roughly the size  er we can take market share.”  ing,” said Liu Xingliang, president   Starbucks may also soon be mov-

          Starbucks’ shares were pum- of a Starbucks grande, costs 24 yuan   Th e firm raised US$200 million  of tech consultancy China Internet  ing more formally into online deliv-
       melled in June after it warned that  (RM14.21) plus six yuan for deliv- (RM812 million) this month to help  Data Center.  ery in China.
       same store sales growth in China had  ery (free delivery for orders of more  fund its expansion, including an   And some of the consumers Reu-  Howard Schultz, Starbucks’ de-
       plunged to zero or worse last quar- than 35 yuan), but can be half price  undisclosed sum from Singapore  ters spoke to in the Beijing mall saw  parting executive chairman, said
       ter, against 7% growth a year earlier. after promotions. A grande latte at  government fund GIC, a funding  hurdles ahead for Luckin.  in Shanghai this month that he was

          Its fiscal third-quarter results are  Starbucks costs 31 yuan.  round which Luckin said valued   Liu Xu, 23, an advertising pro- close friends with Jack Ma, the head
       due out today.                   More than half of Luckin’s stores  the firm at US$1 billion.  fessional, who compares Luckin  of Alibaba Group Holding Ltd, which


          Starbucks said some new cafe  are larger “relax” outlets or pick-up   “In the future we will have more  to a “flash mob” that came out of  controls food delivery platform Ele.
       openings were cannibalising cus- stores with some seating. Th e rest  cafes than Starbucks,” she declared. nowhere, said he tried the firm’s  me, and suggested the two could
       tomer visits at nearby stores and  are delivery kitchens.      One of the investors in the lat- coffee out of curiosity but prefers  work together on Starbuck’s online

       it also blamed a drop-off in orders   The speed of Luckin’s growth is  est fundraising said it is the logical  hand-drip single-origin coff ee.  delivery in China.


       through delivery fi rms.      extraordinary — it took Starbucks  time for there to be a shake-up of   And Lian Yiheng, 22, a student,   Schultz also said he was not wor-

          While it did not mention in- about 12 years to open as many  the coffee world in China.  said she was attracted by Luckin’s  ried about the China slowdown.
       creased competition, investors and  stores. In many ways it echoes the   The use of online ordering and  promotions and the convenience   “The more good coffee and

       analysts said it is clear that Luckin  way in which some major Chinese  delivery should be enough to un- of delivery, but felt it needed to im- competition that comes into the
       does represent a threat.      technology firms, such as ride-hailing  nerve many established brands,  prove its selection of coff ees and  market, the more the Chinese

          However, they also point out that  platform Didi Chuxing, have burned  said Bruno Lannes, Shanghai-based  store decoration to lure people in  people will be exposed to good
       Starbucks’ brand has been very resil- through cash to grab market share  partner with consultancy Bain & Co. the longer run.  coffee,” he said.
       ient to challenges from rivals around  and been valued highly as a result.  “It’s a big threat; that’s why west-  Qian said the plan was to have   “Emerging new players that are
       the world over the years, largely be-  Qian, who was previously chief  ern brands need to pay attention,”  more sit-in stores and reduce the  coming into the market will actually


       cause of the ambience of its stores,  operating officer at Chinese ride-hail- he said.    proportion of delivery-only outlets,  benefit Starbucks.” — Reuters

       How dominoes helped make me a mathematician
                                        I even remember the moment I  were an even number of rows. With  squares or tiles sticking out. Th en  Cathy,” he said. “What you just de-
       BY CATHY O’NEIL
                                     decided to become a mathemati- seven rows, you would have an ex- I noticed something in the pattern  scribed was a proof. And when you
                                     cian. My dad and I were playing with  tra square sticking out.  of the board. Because the squares  prove something you should put
                                     dominoes on a chess board. Th e tiles   In other words, the tiles demon- alternated between black and white  your money behind it. You just lost
                                     were just the right size to cover two  strated visually why odd numbers  in every direction, the tiles always  20 bucks!”

       WHEN I was about nine years old,  squares, one white and one black.  are not divisible by even ones.  covered one of each. This meant that   I was hooked. Math was beauti-
       my father taught me how mathe-   First he asked me if we could cov- The seven-by-seven board had 49  the whole board could be tiled only  ful. Proofs were powerful, elegant,

       matical proofs work. At a time when  er the whole chessboard. Of course,  squares. Since 49 is odd, I said, you  if it had equal numbers of white and  and at times even incontrovertible.
       governments around the world are  I said. The board had eight rows of  cannot tile such a board with dom- black squares. But when my dad re- As the math I worked on became in-

       struggling to narrow the gender  eight squares each, so I could just  inoes. Each domino takes up two  moved the opposite corners of the  creasingly complicated and diffi  cult, I
       gap in math and science, I fi gure  cover each row with four tiles laid  squares, so they can tile only boards  chessboard, he had taken away two  doubted my proofs plenty, but I nev-
       the experience is worth sharing  end to end — effectively solving  with even numbers of squares.  white squares.        er doubted the beauty and power of
       — because I have never felt more  eight independent problems. My   Satisfied with this answer, he   “You can’t tile this,” I pro- logical argument. And I never again
       empowered by anything since.  dad found that convincing.    asked me one last question. What if  claimed, “because there are more  lost a bet to my dad. — Bloomberg
          Both my parents are mathema-  But what if, he asked, we cut the  we remove opposite corners of the  black squares than white squares.
       ticians. As they raised me and saw  board down to seven rows of seven  original eight-by-eight chessboard? Nobody can tile this.”
       what a math nerd I was becoming,  squares? I thought for a moment.   OK, I thought. Take away two   “How much do you want to bet?”  Cathy O’Neil is a Bloomberg Opin-
       they did a good job of not forcing it.  You could not just fi t tiles along  squares and you have 62. That is an  said my dad. “Do you want to bet  ion columnist. She is a mathemati-

       They knew that the more I thought  each row independently. You could  even number, so it passed the fi rst  US$20 that I can’t tile this right now?”  cian who has worked as a professor,

       of it as a fun game, the more likely  put down three, but then there’d be  test I figured out. But on the board, I  My allowance at the time was US$3  hedge-fund analyst and data scientist.

       I would love it as much as they did  a square left over. You could transfer  could not get it to work. Cutting the  per week, so this was pretty attractive.  She founded ORCAA, an algorithmic
       and actually want to do it. Th is strat- that extra square to the next row,  board down to four by four did not  Even so, I chickened out.  auditing company, and is the author
       egy ended up working really well. but that would work only if there  help — I still had either uncovered   “You should have made the bet,  of Weapons of Math Destruction.
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