Page 149 - MS Year in Review 2020

Author’s Note to Readers:

This newsletter focuses upon various aspects of the development of “Sustainably
Successful Organizations.”℠

Introduction

Corporate leaders are searching for insights, strategies and lessons to help them

navigate the problems caused by the Covid-19 Pandemic crisis. To assist corporate
leaders, we recently completed research and analysis of a select sample companies
whose leaders faced crises in the past. This particular study was part of a long-term

research program to study organizational success and failure.

Objective: Crisis Leadership Lessons and Tools

Our research objective was to derive insights and lessons which might help
corporate leaders navigate the crisis caused by the current Covid-19 Pandemic. This
research is described in our book titled, The Crisis Leadership Playbook. 133

LESSONS FROM PAST CRISES: SUCCESSFUL AND

UNSUCCESSFUL CRISIS LEADERSHIP

This article is one of a related series that has described some of the key lessons
learned about successful and unsuccessful crisis leadership. 134 Although all crises

are different, based upon our research we find that all crises actually have a
number of things in common. Accordingly, current organizational leaders can
benefit from the experience of others who successfully navigated past crises,

and also benefit from the lessons of some other who failed to navigate past
crises successfully.

133 Eric Flamholtz and Yvonne Randle, with a Foreword by Scott Minerd, The Crisis Leadership
Playbook, Vandeplas Publishing LLC, Lake Mary FL. and the ISBN: 978-1-60042-513-4.
134 See also: Eric Flamholtz “CRISIS LEADERSHIP LESSONS: Iacocca Changes the Culture at
Chrysler,” Linkedin, July 1, 2020.

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