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NAVIGATING THE COVID-19
CRISIS: DYSFUNCTIONAL
CULTURAL CHARACTERISTICS
CREATING SUSCEPTIBILITY TO A
CRISIS
By: Eric G. Flamholtz, PhD Published on August 21, 2020
Purpose
This article is the seventh in a planned series based upon that research that will
describe some of the key lessons learned about successful and unsuccessful crisis
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leadership. The overarching theme is how to navigate the economic aspects of the
26 See also: Eric Flamholtz “CRISIS LEADERSHIP LESSONS: Iacocca Changes the Culture at
Chrysler,” Linkedin, July 1, 2020.
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