Page 159 - Receptionist

o Click the “Submit order” on the bottom right.
o Repeat the steps for each receipt you have for that month.
o Click on the button on the bottom right of the page stating “Complete Session”.
o A pop-up window will ask if “Are you sure you want to leave this page?”, click the “Yes”
button.
o There will be a printer icon in the center of the page. Click the icon to open the printer
menu. Click the print button to print a receipt of all the entered dosages.
o Staple the printed pages together and place in the Director of Administration’s box by
th
the 10 of each month.
o Post a new follow-up - Client: Kent Julius, Patient: “Revolution” with the title
“Revolution Reimbursement” with your date/time stamp
o Initial the receptionist checklist with your initials on the line revolution reimbursement

Drill/Quiz for “Revolution”:

1. Why do we have this procedure?
2. What would happen with our clients if we did not have it? Would they buy more meds
elsewhere? Would that be better for their pet?
3. What would happen with the hospital if we did not do this? What would happen to the funds
available for pay and raises?
4. Show your trainer where the folder for the invoices are kept.
5. Run through a practice client selling one 6 month supply of Revolution. Show your trainer
where you put various invoices. Show your trainer how many doses you give the client overall.
You can use demo pieces for this.
6. Do the same with a 12-month supply.
7. Run through a practice run of getting on the website above and doing a pretend client, do not
hit submit. Show your trainer where you would post the follow-up. Show your trainer where
you would initial on the receptionist checklist.
8. Get a pass when your trainer knows you can do this independently.

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