Page 185 - Receptionist

How to Check for Payment Received:

The client coordinator is responsible for checking his/her email at the appropriate time that Vetbilling
Remittance emails will be sent out notifying us of payment posts. The Remittance process takes place
twice a month, allowing us the opportunity to view payments that have been met. It is the Client
coordinators job to check the proper dates in search for those payments.

1. Go to your internet browser search bar and type in WWW. Vetbilling.com. You will be directed
to Vetbillings home page.

a. From there you will want to login. In the upper
right hand corner you will click on
“Veterinarian Login”
b. It will direct you to a different webpage ( EBCS).
You will want to click on “member login” in the
top right hand corner
c. A box will pop up that says “view my account”
This is where you will type in your provided
email address and password that the D of A or ED has provided for you. Click Login.
d. Once You have logged in, you will be directed to a page with 5 different tabs. Click
on “Payment Process Report” under the A/R Reports tab.
e. You’ll be directed to a page that says “payment process report. Under “daily
report” click on the bullet that is highlighted purple. (this should include the
month, year and which payment cycle you are checking on)
f. Once you click on the bullet, you will want to print 2 copies of the payment posted
on the page that loads.
g. Once you have printed 1 Copy of the first report, click the back button until you are
back to the page with the five tabs. From there you will want to click on
“Remittance Reports” under the A/R tab and Click on the Purple highlighted bullet.
Print One copy of that report as well.
h. Once you have both reports printed, go into AVImark under the client profile, click

on the single dollar sign at the top of the toolbar and click on.
i. A blue box will pop up that says “ Accounting for…….” You will be able to see their
entire invoice/ payment history.
j. To post a Vetbilling payment, you will right click inside the box, “Click NEW”. When
the “New Transaction” box pops up, you will click Vetbilling under “type of
payment”, insert the amount and select Drop Off for your doctor.
k. Once you have filled those three fields in with the correct information, click done. It
will then ask you if the client would like a receipt. Always click yes and print two
copies. Staple each report to a receipt.
l. Go back into AVImark under the clients record, and make a new follow up note.
Title it “Vetbilling Payment Posted” in the notes section you want to include the
date that the payment was posted, the amount that was posted and the amount
due.
i. Example: “(Insert your tagged initials/time) posted payment on
(Insert Date amount was posted) direct deposit to our act for

[182]