Page 188 - Receptionist

19110 – Vets Purchasing or Borrowing from Us

Result Statement: To maintain a supportive and cooperative relationship with
other vet hospitals in our community. We do this by
selling/borrowing/purchasing supplies or products with other
vet hospitals. We do this while not profiting and not losing
money from this arrangement.

Primary Responsible Position: Receptionist

How:

 Set up the purchasing vet hospital as a client in AVImark.
 When a purchase is made:
o The transaction is treated the same as a client.
Payment is expected at time of purchase and an
invoice is given.
o The product will be sold at our cost, NOT the retail
cost.
 When a product is borrowed:
o The product is entered in AVImark, charges posted,
an invoice is given, input a follow up to call in 5
days. A balance will show on the account.
 When the product is returned:
o It will be returned on their account, leaving a zero
balance and adding product back into inventory.

Drill/Quiz for “Vets that Purchase/Borrow From Us”:

1. Why do we have this procedure this way? What would happen if we did it differently.
2. Using AVImark with “practice client” as a pretend vet hospital show your trainer how you would
sell a bottle of baytril to another vet hospital. Make sure you charge them accurately for our
cost.
3. Do the same but the vet hospital now just wants to BORROW the bottle and bring us a full bottle
tomorrow.
4. Reset all inventories to zero or remove all the purchases so that our inventory is now correct for
Baytril (if you don’t do this the above).

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