Page 5 - Getting the Secret Recipe Right
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4.0 PRICING STRATEGY


           A) LINING


           Generally,  Secret  Recipe  uses  price  lining
           concept on certain product categories in order
           to  simplify  the  choices  of  the  customers  by
           introducing same pricing for foods of the same
           category8.  As  referred  to  Table  4,  the  cakes
           offered are divided into several categories e.g.
           cream,  cheese,  premium,  square  cakes  and
           brownies.  For  Cream  cakes  and  Cheesecakes
           categories,  it  is  price  as  RM98.00  per  whole
           cake,  RM9.80  per  slice  for  take  away  and
           RM10.75 per slice for dine in.



           B) SKIMMING


           For overall of their products, Secret Recipe          As  compared  to  other  brand  that  provide  a
           use  skimming  strategy,  which  setting  a           similar  concept  of  dining  cakes  (Refer  figure
           price  that  is  close  to  their  Value  to          below), Secret Recipe has been using skimming
           Customer  (VTC)  and  be  perceived  as  high         strategy  in  pricing  its  product.  To  make  a
           price  by  the  customer.  Nevertheless,              comparison  among  competitors,  each  of  this
           customers  are  willing  to  pay  for  their          brand has a unique attribute that makes their
           product and services because Secret Recipe            product different and thus influence the price
           never  fails  to  deliver  their  promises;  in       setting.
           serving  fine  quality  cakes  and  cuisine  in  a
           fascinating  environment  at  an  affordable          For  instance,  Secret  Recipe,  Starbucks  and
           price.  In  addition  to  that,  it  also  has        Baskin Robbins are targeting the middle-upper
           successfully  maintained  their  image  and           income  group  by  providing  a  fancy,  hipster  &
           brand  for  more  than  20  years  and  have          exclusive  surrounding  and  offering  a  variety
           become      the    main     brand     whenever        choice of food and beverage. And in addition,
           customer think about cake (refer Table 6).            Starbucks are specifically focus on their coffee
                                                                 product while Baskin Robbins specialized in ice
                                                                 cream product.


                                                                 On  the  other  hand,  King’s  Bakery  and  Baker’s
                                                                 Cottage  are  targeting  for  low-middle  group.

                                                                 King’s Bakery does not provide dining area or
                                                                 selling cakes per slice; thus, they have reduced
                                                                 the  fixed  cost  involved  (staff,  kitchen,  assets)
                                                                 and manage to offer a cheaper cakes but with
                                                                 limited choice.









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