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Summary & Resources
Key Terms
avocation A hobby people engage in out- soft skills Traits and behaviors based on
side of work for their own personal enjoy- personal strengths and unique personality
ment and the enjoyment of friends and characteristics. Examples include athletic
family. ability or people skills.
hard skills Abilities or skill sets that can be transferable skills Abilities that have been
learned or trained. Examples include foreign developed in one workplace or situation
language or computer skills. that can be useful in another workplace or
situation.
hierarchy A system in which people’s
status or importance in the organization is
determined by rank, job title, or position.
skill set A combination of personal traits,
abilities, and proficiencies that people
develop through education, training, and
experience. It may also include talents and
abilities that can be offered to an organiza-
tion to help it succeed.
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