Page 39 - HKIHRM 2016 Annual Training Needs Seminar cum ATD Post-Conference Sharing
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Top 5 Most Important Training Area
General/Frontline Staf
對督導級/主任級員工/一般/前線員工
2015
Supervisory / New Employee Orientation
Officer/ General/ 新僱員入職簡介
Frontline
Product/ Service Knowledge
督導級/主任級員工/ 產品 / 服務知識
一般/前線員工
Industry Specific Technical Skills/ Trends/
updates
行業專門技能/趨勢/技術新知
Customer Service
顧客服務
Ethics/ Conduct/ Corporate Governance/
道德 / 操守 / 企業管治 / 合規
