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• The length of time you will be out of office
• Status of when you might be able to respond via email. Will your email response be delayed? If so by how long.
Are you completely disconnected and unable to respond at all? If so, give the email address and phone number of the
person who is supporting you while you are unavailable so the person trying to contact you has someone else to contact
and can keep moving forward on their end.
Your time away from the office should not keep others from performing their work.
Sample out of office reply - I will be out of the office from 11/5 - 11/10 with limited access to email. My response time to
you could be delayed. If you need immediate assistance please call John Smith at (123) 123-1234 or email at
name@nationalewp.com. If this is not an emergency, I will respond back at my earliest opportunity.
The attitude we need to have in setting up our out of office replies is that, although unavailable we do not want people to
be ignored. Before you go on vacation or even travel or attend a lengthy meeting or conference for the company you
should make sure that you have identified someone as your back up that has agreed to support you while you are
unavailable. You should meet with that person and hand off any critical projects or issues that could come up while you
are out. Remember bad planning on your part should not create emergencies for others. Please be considerate when you
are away from your office or computer and cover all your bases before leaving.
If you need to know how to create an out of office auto response; please contact the IT Helpdesk.
TECHNOLOGY
Company Phones - Company phones are issued to team members when requested by their Supervisor. Company phones
are for business only. Personal applications such as Facebook, Twitter, games and non-business photo retention and
storage are not allowed on your company phone and are not serviced by the Information Technology Team. Additionally,
using your hotspot function on your company phone to stream data (Netflix, Pandora) for personal use is not permitted.
Do not allow friends and family to use your device. Do not erase your phone or receive device support from any other
service provider without contacting someone from the IT Department first. If you are going to travel outside the country
notify the IT Team one week before you travel so they can adjust your cell coverage to international. Your phone is to be
kept in the issued case at all times.
Other Technology Hardware & Software - All company issued technology hardware should only be used for company
purposes. Those that have been deployed hardware should be respectful in how they treat it. Do not damage or deface
any of the hardware. Downloading software to your computer without consulting IT Services poses the threat of a virus
entering our system and is therefore prohibited. IT Services works diligently to prevent us from getting viruses that can
effect or wipe out our entire system and downloading software always poses the threat of a virus entering our system. If
you would like to request new software be considered for company use, please contact the IT Helpdesk for help.
Data Usage on Mobile Devices - Be mindful of your data usage as it is expensive. Do not stream music or videos.
Where/whenever possible use Wi-Fi instead of cellular data. When possible use your hard line connections in our offices
to the internet instead of a hotspot or mobile data cards.
SOCIAL MEDIA & TECHNOLOGY SUMMARY
In summary; email, computers, smartphones and all other hardware and software are tools that the Company provides to
its employees to aid them in doing their jobs effectively. Carefully follow this policy and consider how you use these tools
and take care of them. Disciplinary action up to and including termination can result due to misuse of email, software,
hardware or company assets.
Personal and Company-Provided Communication Devices
Company-provided portable communication devices (PCDs), including cell phones and personal digital assistants, should
be used primarily for business purposes. Employees have no reasonable expectation of privacy in regard to the use of such
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