Page 30 - E-MAGAZINE IMR

REFERENCES

BUSINESS

RECORDS

MANAGEMENT

https://www.patriotsoftware.com/accounting/training/blog/types-of-
business-records-need-track/

https://www.unbc.ca/records-management/why-records-management-

important
https://www.forbes.com/sites/quora/2018/12/18/how-important-is-

customer-service-to-success-in-business/
https://www.investopedia.com/terms/b/business-continuity-

planning.asp

https://smallbusiness.chron.com/five-stages-strategic-management-
process-18785.html

https://businessborderlines.com/business-analyst-knowledge-areas/

http://www.serviceperformance.com/the-5-service-dimensions-all-
customers-care-about/

https://en.wikipedia.org/wiki/A_Guide_to_the_Business_Analysis_Body_

of_Knowledge