Page 30 - Management Profile Booklet (PARAGRAPH FORM)
P. 30
Key Management Officers
REGINA C. CERVANTES TERESA R. BOSE
SENIOR ASSISTANT MANAGER SENIOR MANAGER
HEAD OF POLICY ADMINISTRATION HEAD OF CUSTOMER EXPERIENCE
DEPARTMENT DEPARTMENT
Ms. Cervantes is the Senior Assistant Ms. Bose has shared her skills with
Manager and Head of the Policy Administration Cocolife for years, being the former Head
Department. She has been bestowed with the of the Client Relations Department of
Cocolife Circle of Excellence award in 2010 Cocoplans, as well as the current Senior
and 2016. She is a member of the Association Manager and Head of the Customer
of Service Professionals in Life Insurance Experience Department. Formerly, she was
(ASPLI). Majoring in Management, Ms. a Sales Manager at Meyers Pharmaceuticals
Cervantes is a graduate from the Sta. Isabel Phils. Inc., a Customer Service Manager at
College in Manila. Berkley International, and a Trainer/ Assistant
Manager at Personal Collections. She is a
member of the Psychological Association of
the Philippines (PAP), and of the Association
of Service Professionals in Life Insurance
(ASPLI). Graduating from St. Paul College
– Tuguegarao with a degree in Bachelor of
Science in Psychology, she has units earned in
Masters in Guidance and Counseling.
Network Plus Certified by CompTIA
in 2012, Mr. Manlulu is the presiding
VIRSALON Z. MANLULU Manager and Head of the Technical Support
MANAGER Department. He is an Electronic Computer
HEAD OF TECHNICAL SUPPORT Technician graduate from the Tolentino
DEPARTMENT Technical Institute.

