Page 30 - Management Profile Booklet (PARAGRAPH FORM)
P. 30

Key Management Officers

























                                REGINA C. CERVANTES                                TERESA R. BOSE

                             SENIOR ASSISTANT MANAGER                              SENIOR MANAGER
                          HEAD OF POLICY ADMINISTRATION                   HEAD OF CUSTOMER EXPERIENCE
                                      DEPARTMENT                                     DEPARTMENT
                             Ms. Cervantes is the Senior Assistant          Ms. Bose has shared her skills with
                          Manager and Head of the Policy Administration   Cocolife for years, being the former Head
                          Department.  She has been bestowed with the    of the Client Relations Department of
                          Cocolife Circle of Excellence award in 2010    Cocoplans, as well as the current Senior
                          and 2016.  She is a member of the Association   Manager and Head of the Customer
                          of Service Professionals in Life Insurance     Experience  Department.   Formerly, she  was
                          (ASPLI).   Majoring  in  Management,  Ms.      a Sales Manager at Meyers Pharmaceuticals
                          Cervantes is a graduate from the Sta. Isabel   Phils. Inc., a Customer Service Manager at
                          College in Manila.                             Berkley International, and a Trainer/ Assistant
                                                                         Manager at Personal Collections.  She is a
                                                                         member of the Psychological Association of
                                                                         the Philippines (PAP), and of the Association
                                                                         of Service Professionals in Life Insurance
                                                                         (ASPLI).  Graduating from St. Paul College
                                                                         –  Tuguegarao with a degree in Bachelor of
                                                                         Science in Psychology, she has units earned in
                                                                         Masters in Guidance and Counseling.




















                                                                            Network Plus Certified by CompTIA
                                                                         in 2012, Mr. Manlulu is the presiding
                                VIRSALON Z. MANLULU                      Manager and Head of the Technical Support

                                        MANAGER                          Department.  He is an Electronic Computer
                             HEAD OF TECHNICAL SUPPORT                   Technician graduate from the  Tolentino
                                      DEPARTMENT                         Technical Institute.
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