Page 29 - Management Profile Booklet (PARAGRAPH FORM)
P. 29
Key Management Officers
ENGR. NORMA E. GOJAR MILA GRACE O. BUGARIN,
ACS, UND, ALMI
MANAGER
HEAD OF FIELD OPERATIONS SENIOR ASSISTANT MANAGER
DEPARTMENT HEAD OF UNDERWRITING
DEPARTMENT
Engr. Gojar fulfills her position as the Ms. Bugarin has several certifications and
Head of the Field Operations Department experiences to qualify her for her current position
with years of experience from her previous as the Senior Assistant Manager and Head of the
employments, including being a Junior Underwriting Department, namely, Fellow in
Manager and an Executive Assistant for the Life Management Institute (FLMI), Associate
Vice President of Platinum Plans Philippines. in Reinsurance Administration (ARA), Associate
She accomplished her Bachelor of Science in in Customer Service (ACS), and Academy of
Civil Engineering and Bachelor of Science in Life Underwriting (ALU 1). She completed her
Commerce, Majoring in Accounting at the Bachelor of Science degree in Economics at the
University of Mindanao, and she has units Pamantasan ng Lungsod ng Maynila.
earned in Masters in Math from the Ateneo de
Davao University.
Aside from currently serving as the Manager
and Head of the Customer Care Department,
Ms. Gonsalves is also a Board Member of the
Association of Service Professionals in Life
Insurance (ASPLI), formerly as the Treasurer
(2013), Public Relations Officer (2006),
and Secretary (2005). She is accredited as
an Associate in Customer Service (ACS),
and Professional Customer Service (PCS).
ANA LIZA C. GONSALVES She finished her Bachelor of Science degree
MANAGER in Commerce, Majoring in Business
HEAD OF CUSTOMER CARE Management at the Polytechnic University of
DEPARTMENT the Philippines.

