Page 68 - Forbes India (December 2015)
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Forbes IndIa leadershIp serIes


                                            leadIng From the Front


                  The Makings of a Leader




                   Three industry stalwarts share their insights on leadership styles,
                          role models and what it means to lead from the front



                                                     By Gunjan jain



                  eadership, as the American   with ‘Leading from the Front’. The   Ajay Piramal, the consummate
                  historian James MacGregor   three industry stalwarts interviewed   dealmaker, defines leadership as
                  Burns wrote, is “one of   below are those who led from the   identifying trends ahead of others and
          L the most observed and           front, ones who built businesses   then having the courage to put your
          least understood phenomena on     from scratch or dramatically      money behind the calls you take. He
          earth”. Are good leaders born     transformed their inheritances.   says maintaining a high emotional
          or can they be made? Is there a     Adi Godrej was only 21 when he   quotient is crucial for any leader.
          difference between how Indians    entered his family’s business. After   Kiran Mazumdar-Shaw, who
          manage organisations versus the way   50 years, if there is anything he has   made Biocon a household name
          Westerners do? And what about the   learnt, he says, it is that leadership   and became one of the country’s
          vexatious issue of masculine versus   is all about teamwork. There are   richest women entrepreneurs, says
          feminine styles of management—    limits to what any individual can   most entrepreneurs are good at
          who makes for a better leader?    do and it is only by getting each   leading from the front as that is the
            The first instalment in Forbes   team member to give her best that   only way to get people excited and
          India’s series on leadership deals   organisational goals can be achieved.  prove to them that the idea works.


          ‘Decisions don’t have to be Popular Always’




          Adi Godrej                        ideas of leadership by then.      top may take the trouble to
          Chairman, Godrej Group            I have always believed that leadership   change. What made you do so?
                                            is a question of teamwork. One    It was about 20 years ago that we
          Q When you joined the company     must set one’s objectives for the   introduced 360-degree evaluation.
          in the 1960s, did you have any    next five or 10 years, and then work   That is, all our senior people get
          ideas of leading and being in     backwards with your team on how to   evaluated by their seniors, their
          charge of the business?           achieve it. It is something for which   peers and their subordinates. So I
          When I joined Godrej more than    you need not just IQ, but EQ, too.  was also evaluated in this manner,
          50 years ago, I was the first in the                                and it emerged clearly that I was
          family with an MBA [from MIT’s    Q How do you define EQ?           not a good listener and that I could
          Sloan School of Management] as    Emotional quotient. You need to   improve my performance, etc. So
          there were no management schools   understand people, work with them   I decided I would work on it.
          in India then. I did not take charge   closely, listen to them and observe
          of anything. I was too young—only   their ideas. You may decide not   Q You are constantly improving
          21 years old—to take charge at that   to accept every idea that comes   yourself, you keep yourself
          time. But I gave many ideas, provided   your way, but you need to listen.  updated about a range of
          several inputs, and my father and                                   issues. People speak of how
          uncles gave me a great deal of latitude.  Q In an interview some years   the depth of your knowledge
                                            ago, you said you had become      sets you apart as a leader.
          Q Given your education, you       less autocratic and a better      To keep on learning is really
          must have already had many        listener. Very few people at the   important. People think that once


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