Page 58 - Forbes - Asia (June 2018)

GLOBAL 2OOO
FORBES ASIA
SAUDI ARABIAN MINING SU 1373 S
SAUDI BASIC INDUSTRIES SU 120 T SERVICENOW
SAUDI BRITISH BANK SU 894 S
SAUDI ELECTRICITY SU 355 S
SAUDI INVESTMENT BANK SU 1983 T
SAUDI TELECOM SU 396 T
SBA COMMUNICATIONS US 1876 S
SBERBANK RU 47 S
SBI (DIVERSIFIED FINANCIALS) JA 1575 S to be more than 30% this year. More than 500 com- Ego restraint pays, at least on our list, as
SCENTRE AU 802 T panies spend at least $1 million annually on Ser- Service Now came out ahead of Facebook, Tesla
SCHAEFFLER GE 848 T
SCHINDLER SZ 913 T vice Now’s products. and a slew of other founder-centric tech giants
SCHLUMBERGER US 520 T
SCHNEIDER ELECTRIC FR 256 T What are they getting? A simple, lexible work- launched in the same time period. In lieu of brash-
SCHRODERS UK 1034 S
SCOR FR 1035 T low that allows employees to easily manage their ness, Luddy pushes wisdom, having started Servi-
SDIC ESSENCE CN 1653 T
SDIC POWER CN 1353 T requests from IT. Much as Salesforce enables a com- ceNow at the ripe old age (by tech standards) of 50.
SEAGATE TECHNOLOGY IR 968 S
SEARS US 1747 T pany to manage its external clients by keeping a re- Okay, 49 years and 346 days, beating his big birth-
SEB AB SW 433 T
SEB SA FR 1631 T cord of all contacts and interactions (and, increas- day by two weeks. “I couldn’t wait,” he says, “be-
SECOM (BUSINESS SVCS) JA 902 T
SECURITAS SW 1989 T ingly, by telling sales reps what their next step cause there was something psychologically that
SEGRO UK 1505 O
SEI INVESTMENTS US 1996 O should be), Ser vice Now promises an internal sys- said I couldn’t start a company at 50.” If anything,
SEIKO EPSON JA 1887 T
SEKISUI CHEMICAL JA 1397 T tem to meet the needs of employees, beating out Luddy’s saga proves that sentiment wrong, with an
SEKISUI HOUSE JA 670 T
SEMBCORP INDUSTRIES SI 1971 O legacy IT service-management sotware players like innovation ingredient that’s oten undervalued in
SEMPRA ENERGY US 768 T
SENSHU IKEDA JA 1772 T BMC Sotware, Hewlett Packard Enterprise, Cher- Silicon Valley: experience.
SERVICENOW US 1640 S
SES LU 1900 T well Sotware and CA Technologies to claim half of
SEVEN & I JA 263 S
SEVERSTAL RU 982 S that market. THE ROOTS OF SERVICENOW’S spectacular
SGS SZ 1160 T
SHAANXI COAL INDUSTRY CN 855 S he special sauce—the thing that gives Service- rise can be found in the ashes of an IT sotware-
SHANDONG CHENMING PAPER CN 1775 O
SHANDONG GOLD MINING CN 1898 T Now the fat “innovation premium” that drives our management company called Peregrine Systems,
SHANGHAI COMM & SAV BANK TA 1525 T
SHANGHAI CONSTRUCTION CN 1068 S ranking—comes from two product traits with the which at one point was valued at more than $4 bil-
SHANGHAI ELECTRIC CN 943 S
SHANGHAI FOSUN PHARMA CN 1662 S potential to scale: simplicity and customizability. lion. Over 13 years, Luddy, the CTO, provided the
SHANGHAI GANGLIAN E-COMM CN 1960 O
SHANGHAI INTL AIRPORT CN 1471 S ServiceNow’s IT tools don’t require the IT depart- company’s engine, but it turned out that the growth
SHANGHAI INTL PORT CN 760 S
SHANGHAI LUJIANZI CN 1931 T ment to set them up. Once running, they ofer a sin- came from more specious sources. Peregrine em-
SHANGHAI PHARMACEUTICALS CN 896 S
SHANGHAI PUDONG DEV CN 70 T gle collection center for requests, data points and ployed several fraudulent methods to inlate its rev-
SHANXI TAIGANG STAINLESS CN 1332 S
SHARP JA 783 S checklists, all of which can in turn be analyzed by enue numbers and stock price over a two-year peri-
SHENGJING BANK CN 881 T
SHENWAN HONGYUAN CN 899 T algorithms to predict needs, lag concerns and mea- od. In 2002 this former high-lier suddenly iled for
SHENZHEN INVESTMENT HK 1852 O
SHENZHEN OVERSEAS CN 1002 S sure eiciency. Even in a business where renewal bankruptcy, and several top executives, including
SHENZHOU INTL CN 1472 S
SHERWIN-WILLIAMS US 498 S rates are commonly at least 90%, Ser vice Now stands the CEO, went to prison. Luddy wasn’t charged with
SHIGA BANK JA 1727 S
SHIMAO PROPERTY HK 747 S out at 98%. “hey have cemented themselves as the any wrongdoing in the criminal case, and his $35
SHIMIZU JA 1008 T
SHIN KONG FINANCIAL TA 1005 S number one IT partner for the biggest companies in million stake vanished overnight.
SHIN-ETSU CHEMICAL JA 434 S
SHINHAN FINANCIAL KO 273 T the world, and they don’t get ired,” says Alex Zukin, “I really hated my job,” Luddy says, with the per-
SHINSEI BANK JA 1365 T
SHIONOGI JA 1280 T an analyst at Piper Jafray. All those traits point to a spective that time and a billion dollars will give
SHIRE IR 246 S
SHISEIDO JA 1225 S future beyond just IT services. you. “Losing that money was absolutely the best
SHIZUOKA BANK JA 1348 S But Luddy’s triumph also comes from innova- thing that could have happened.” Rather than
SHOPRITE SA 1325 S
SHOWA SHELL SEKIYU JA 1414 S tion in management: speciically, the rare found- mope, Luddy decided to take what he hated—IT
SIAM CEMENT TH 654 T
SIAM COMMERCIAL BANK TH 623 T er trait of knowing when it’s time to step aside and departments too diicult for the common work-
SICHUAN CHANGHONG ELEC CN 1938 O
SIEMENS GE 51 T let someone else run your baby. Luddy transitioned er to deal with—and try to make back that lost
SIGNATURE BANK US 1710 T
SIGNET JEWELERS BU 1973 T from CEO to chief product oicer in 2011. “Fred money and then some. Soon ater Luddy’s fortune
SIKA SZ 1131 S
SIME DARBY MA 1535 T has been a wonderful counselor, coach, friend, as evaporated, he hunkered down in his San Diego
SIME DARBY PLANTATION MA 1624 O
SIMON PROPERTY US 597 T home and started work on the
SINGAPORE AIRLINES SI 1119 T
SINGTEL SI 354 T product that would become
SINO BIOPHARMACEUTICAL HK 1828 O
SINO LAND HK 1472 S “I COULDN’T WAIT, BECAUSE ServiceNow.
SINOHYDRO CN 381 T
SINO-OCEAN LAND CN 1147 S Such can-do optimism was
SINOPAC FINANCIAL TA 1715 T THERE WAS SOMETHING
SINOPEC CN 27 T a product of New Castle, In-
SINOPHARM CN 651 T
SINOTRANS CN 1985 O PSYCHOLOGICALLY THAT diana, a medium-size Rust
SINOTRUK HONG KONG CN 1862 O
SISTEMA RU 1482 T Belt town near Indianapo-
SK (IT SOFTWARE) KO 281 S SAID I COULDN’T START
SK HYNIX (SEMICONDUCTORS) KO 200 S lis. His father was an accoun-
SK INNOVATION (OIL & GAS) KO 417 S
SK NETWORKS (TRADING COS) KO 1802 T A COMPANY AT 50.” tant; his mother, a Catholic-
SK TELECOM KO 476 S
SKANSKA SW 1356 T school teacher. he young
SKF SW 1227 S
SKYWORKS SOLUTIONS US 1290 T Luddy was, by his own ac-
SM INVESTMENTS PH 883 T
SMC (CAPITAL GOODS) JA 986 S well as someone who chal lenges us to constant- count, an indiferent student, but he was fascinated
SMITH & NEPHEW UK 1334 T
SMURFIT KAPPA IR 1357 S ly improve our user experience, constantly make by machines and took apart everything he could
SNAM IT 964 T
SNAP-ON US 1953 T sure our products are easier and easier to use,” says get his hands on. At 17, while working as a gofer at
SOCIÉTÉ GÉNÉRALE FR 161 T
SODEXO FR 699 T the current CEO, John Donahoe, who previously American Standard, he saw an HP computer being
SOFTBANK JA 39 T
S-OIL KO 825 S served as CEO of eBay. installed in the oice and begged to use it. With
SOJITZ JA 1086 S
SOLVAY BE 708 T
SOMPO JA 331 T
SONY JA 86 S
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