Page 60 - Forbes - Asia (June 2018)
P. 60

GLOBAL 2OOO
                            FORBES ASIA
       TENAGA NASIONAL   MA  503 T
       TENARIS      LU 1055 S  SERVICENOW
       TENCENT      CN  105 S
       TENET HEALTHCARE   US  1270 T
       TERNA        IT 1189 T
       TERNIUM      LU 1186 S
       TERUMO       JA 1151 S
       TESCO        UK 276 S                                                              ket cap $12.34 billion.
       TESLA        US  811 S
       TEVA PHARMACEUTICAL   IS  704 T                                                    But just as Leone had
       TEXAS INSTRUMENTS   US  412 T  TCL 1060
       TEXTRON      US 998 T                                                              predicted that the com-
       THAI BEVERAGE   TH  1123 T  The world’s third-largest television
       THAI OIL     TH  1451 S                                                            pany would get to $10
       THALES       FR 532 T   maker is pumping almost $7 billion
       THANACHART CAPITAL   TH  1957  O  into a new factory in Shenzhen,                  billion, the ServiceNow
       THERMO FISHER SCIENTIFIC   US  240 S
       THOMAS COOK     UK  1983 T  where its stock is listed, to ramp up                  team saw they could
       THOMSON REUTERS   CA  555 T  production of its 8K and organic
       THOR INDUSTRIES   US  1895  O                                                      become much, much
       THYSSENKRUPP     GE  724 T  light-emitting-diode (OLED) screens.
       TIME WARNER   US  159 T  Its home base of China is the world’s                     bigger. Why just ser-
       TINGYI       CN  1606 S
       TJX COS      US  445 T  largest consumer of 8K—the current                         vice IT departments?
       TOHO BANK    JA  1692 T  highest resolution in ultra-high-defi-
       TOHOKU ELECTRIC POWER   JA  1009 T                                                 Ser vice Now’s sotware
       TOKIO MARINE    JA  190 T  nition televisions—and the company
       TOKYO CENTURY   JA  1118 S  plans for a global takeof. It sold more                and reputation meant
       TOKYO ELECTRIC POWER   JA  414 S
       TOKYO ELECTRON   JA  746 S  than 23 million liquid-crystal-display                 it could branch out
       TOKYO GAS    JA  808 S  televisions last year and posted overall
       TOKYO TY FINANCIAL     JA  1769 T                                                  into other areas, from
       TOKYU        JA  971 T  revenue of $16.5 billion, up 3% from
       TOKYU FUDOSAN   JA  1683 T  2016. Besides screens, TCL is also                     customer service to
       TOLL BROTHERS   US  1871  O
       TOMONY (BANKING)    JA  1937 T  looking to create a clearer brand                  human resources.
       TONGLING NONFERR METALS   CN  1923 T  image in the U.S: It has partnered
       TONGYANG LIFE INSURANCE   KO  1782 T  NBA star Giannis Antetokounmpo in a            And Luddy had set
       TOP FRONTIER INVESTMENT    PH  1210 S
       TOPPAN PRINTING   JA  1318 T  product-endorsement deal. One of the                 the tone. Just as Luddy
       TORAY INDUSTRIES   JA  678 T  commercials features Antetokounmpo
       TORCHMARK    US 1075 S                                                             didn’t think he could
       TOSHIBA      JA 749 S   slam-dunking while wearing a TCL
       TOSOH        JA 1543 S  jersey.                                                    help the company grow
       TOTAL        FR  26  O
       TOTAL SYSTEM SERVICES   US  1403 S                                                 past its early stages,
       TOWNGAS      HK 959 T
       TOYOTA BOSHOKU   JA  1736 S                                                        Slootman realized that
       TOYOTA INDUSTRIES   JA  435 S
       TOYOTA MOTOR   JA   12 T  Now’s product map could thrive within VMware,   moving deeper into other areas like human resourc-
       TOYOTA TSUSHO   JA  473 S
       TP ICAP      UK  1752 S  and the sale would mean inancial security—as did   es and security meant ServiceNow needed a difer-
       TRACTOR SUPPLY   US  1672 T
       TRANSCANADA  CA 360 S  much of the board. But Sequoia saw that as “giving   ent CEO. Last year the company hired former eBay
       TRANSDIGM     US  1364 S
       TRANSNEFT    RU 667 T  the company away,” in Leone’s words. “We thought   chief John Donahoe, with Luddy kicking himself
       TRANSUNION    US  1777  O
       TRANSURBAN     AU  1377 S  ServiceNow had a great product-market it, a great   upstairs from chief product oicer to chairman, set
       TRAVELERS    US 234 T
       TUI          GE 790 S  leadership team,” he adds. “hey’re also in a winner-  to take efect this month.
       TURKISH AIRLINES   TU  1294 S
       TWENTY-FIRST CENTURY FOX   US  198 T  take-all market—you cannot name the number two
       TWITTER      US 1729  O
       TWO HARBORS INVESTMENT   US  1556 S  company to Salesforce.”  JOHN DONAHOE most certainly doesn’t have an
       TYSON FOODS   US  362 T  Leone saw an easy path to $10 billion and put   IT background: Before eBay, where he paid particu-
       UBI BANCA    IT  1014 S
       UBS          SZ  163 T  his money where his mouth was, ofering to buy out   lar attention to PayPal, he was the CEO of the con-
       UC RUSAL     CY  1098 T
       UCB          BE 1223 T  anyone at the VMware price. Ultimately, no one bit.  sulting giant Bain. But he has a grander vision of the
       UCO BANK     IN  1948 T
       UGI          US 1383 T  At irst it was a tough road. For three or four   same eureka moment that Luddy had 15 years ago:
       ULTA SALON COSMETICS & FRAG US  1341 S
       ULTRAPAR PARTICIPACOES   BR  1312 T  months, Sequoia was not exactly the best friend of   the need to make complex processes elegant and
       UMICORE      BE 1309 S
       UNIBAIL-RODAMCO  FR 659 T  the management team, says Leone. But then slow-  simple. “Millennials say, Why can I reset my PayPal
       UNICAJA BANCO   SP  1634 O
       UNICHARM     JA 1336 T  ly, the company saw more and more traction in   password in 20 seconds, but to reset my work email
       UNICREDIT     IT   113 S
       UNILEVER     NE 103  O  the marketplace. he company went public in June   takes 20 minutes and a phone call?” Donahoe says.
       UNION BANK OF INDIA   IN  1445 T
       UNION NATIONAL BANK   AE  1740 T  2012, but it still wasn’t any better of than if it had   “Consumers want one seamless experience, and
       UNION PACIFIC   US  175 S
       UNIPER       GE 753 S  sold to VMware.                        employees are the same way.”
       UNIPOL GRUPPO   IT  1012 T
       UNI-PRESIDENT  TA  812 S  Armed with cash from the ofering, as well as   So Donahoe is taking ServiceNow’s networked,
       UNIQA        AS 1628 T
       UNISPLENDOUR  CN 1839  O  the ability to issue new shares, Slootman began buy-  easy-to-use IT support system to every corner of an
       UNITED AIRCRAFT   RU  1822 S
       UNITED CONTINENTAL    US  357 T  ing companies to acquire new underlying technol-  enterprise. Internally called “emerging products,”
       UNITED INTERNET   GE  1349  O
       UNITED OVERSEAS BANK   SI   311 S  ogy and—much like Salesforce, Microsot and just   these services help connect every department—
       UNITED PARCEL SERVICE   US  153 S
       UNITED RENTALS   US  925 S  about every major technology player—to invest   from human resources and security to customer
       UNITED TECHNOLOGIES   US  99 T
       UNITED UTILITIES   UK  1799 T  in artiicial intelligence. ServiceNow began grow-  service, marketing, legal, inance and facilities—to
       UNITEDHEALTH     US  28 S
       UNIVERSAL HEALTH   US  1090 T  ing even faster. It had essentially become a one-stop   one shared online database where an organization
       UNUM         US 737 T
       UOL (REAL ESTATE)     SI  1858 T  shop for CIOs, centralizing and automating many   can analyze and take action on information.
       UPM-KYMMENE  FI  741 S
       URALKALI     RU 1993 T  common IT help-desk tasks like tracking incidents,   he goal: quintuple sales to $10 billion by be-
       US BANCORP   US  109 T
       US FOODS     US  1273 S  recovering passwords, requesting equipment, set-  coming the always-on engine behind an employ-
       US STEEL     US  1429 S
       VAKIFBANK    TU 935 S  ting up new user accounts, troubleshooting and   ee’s work life, from the moment he or she is hired.
       VALE         BR 132 S
       VALEANT PHARMACEUTICALS   CA  1315 T  managing IT systems and responses through simply   ServiceNow last year launched a mobile app that
       VALEO        FR 638 T
       VALERO ENERGY   US  173 S  designed service portals.          handles the complete journey from employees’ on-
       VEDANTA RESOURCES   UK  1304 S
       VENTAS       US 1082 T  By 2016, revenues hit $1.39 billion and the mar-  boarding through their day-to-day work, reloca-
       VEOLIA ENVIRONNEMENT   FR  754 T
       VEON         NE 1576 T
       VERISIGN     US 1608 S
       VERISK ANALYTICS   US  1439 T
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