Page 61 - Forbes - Asia (June 2018)
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GLOBAL 2OOO

                                                                                             VERIZON COMMUNICATIONS   US  18  O
                                                                                             VERTEX PHARMACEUTICALS   US  1573 S
                                                                                             VESTAS WIND SYSTEMS   DE  889 T
                                                                                             VF           US 868 T
                                                                                             VIACOM       US 660 T
                                                                                             VICINITY CENTRES   AU  1532 T
                                                                                             VIENNA INSURANCE     AS  1164 T
           tion, leaves of absence and of-boarding. In a  single   from third-party app builders. (Clients have built   VIETIN BANK   VE  1719 T
                                                                                             VINCI        FR  157 S
           app employees can ind information like where   about 35,000 custom apps, for example, to track se-  VIN (CONSTRUCTION)    VE  1992 T
                                                                                             VIPSHOP      CN  1683 S
           your desk is, who your co-workers are and maps   curity incidents like shopliting and broken win-  VIRGIN MONEY    UK  1704 S
                                                                                             VISA         US 164 S
           of the oice; send questions to their staf coordina-  dows in a retail store, or to track the status of en-  VISTRA ENERGY   US  1639 T
                                                                                             VIVENDI      FR 431 T
           tor; and address payroll questions and IT issues. In   dangered animals in a park.) And much of the   VMWARE  US 780 T
                                                                                             VODAFONE     UK 454 T
           Donahoe’s view, getting a new desk phone installed   growth is expected to come from AI. Last January,   VOESTALPINE  AS  895 S
                                                                                             VOLKSWAGEN     GE  16 S
           should be just as easy as hailing an Uber or chatting   ServiceNow spent $15 million to acquire DXCon-  VOLVO     SW  238 S
                                                                                             VONOVIA      GE 641 S
           on Snapchat.                            tinuum, which is used throughout ServiceNow’s   VORNADO REALTY   US  1680 T
                                                                                             VOYA FINANCIAL   US  974 T
             “his is not technology in service of  technology,”   cloud platform to help customers build predictive   VTB BANK   RU  396 S
                                                                                             VULCAN MATERIALS   US  1428 S
           Donahoe says. “We want to enhance the quality of   models that make it easier to categorize incoming   WALGREENS BOOTS ALLIANCE  US  124 T
                                                                                             WALMART      US  24 T
           the lives of people at work, whether you’re an IT   requests. In May, Ser vice Now bought the AI startup   WALT DISNEY   US  72 T
                                                                                             WANHUA CHEMICAL     CN  1250 S
           help-desk professional or an end user.” hat’s not   Parlo for its technology in natural-language under-  WANT WANT CHINA   CN  1882 T
                                                                                             WÄRTSILÄ     FI 1537 T
           just providing a pretty interface. “hey call it em-  standing, which the company plans to inject into   WASTE CONNECTIONS   CA  1241 S
                                                                                             WASTE MANAGEMENT   US  484 T
           ployee experience, but to me it’s productivity,” says   its core platform to help customers build intelligent   WEC ENERGY     US  687 T
                                                                                             WEICHAI POWER   CN  666 S
           Josh Bersin, who runs an eponymous consultan-  business apps, complete with easy-to-create service   WELLCARE HEALTH PLANS   US  1276 S
                                                                                             WELLS FARGO   US   7  T
           cy within Deloitte. “I don’t want an enjoyable ex-  catalogues, notiications and assignment tools.   WELLTOWER  US 1279 T
                                                                                             WENDEL       FR 1594 T
           perience to renew my 401(k). I just want to do it in   None of this means Luddy has let his company   WESFARMERS  AU 365 S
                                                                                             WEST JAPAN RAILWAY   JA  679 T
           one click.”                             lose it roots. His no-frills practicality still manifests   WESTERN DIGITAL   US  799 T
                                                                                             WESTFIELD    AU 972 T
             In pivoting, Luddy and Donahoe are competing   itself at Ser vice Now’s Santa Clara headquarters,   WESTLAKE CHEMICAL   US  938 S
           with a more agile group, which includes Salesforce,   which are tidy and sunny but whose manicured   WESTPAC BANKING     AU  87 T
                                                                                                          US 552 S
                                                                                             WESTROCK
           Microsot, IBM and Workday. ServiceNow’s sole   trees and outdoor fountains are modest com-  WEYERHAEUSER  US 853 T
                                                                                             WH (FOOD, DRINK & TOBACCO)   HK  715 T
           advantage: the ability to upsell, leveraging its IT-  pared to the exaggerated play areas and lashy de-  WHEELOCK  HK 507 T
                                                                                             WHIRLPOOL
                                                                                                          US 1042 T
           service dominance to layer on related products. Do-  sign of the campuses of Facebook and Apple. When   WHITBREAD  UK 1736 T
                                                                                             WILLIAMS
                                                                                                          US 528 S
           nahoe boosted sales and marketing costs more than   asked to pick a lunch spot recently in his San Diego   WILLIS TOWERS WATSON   UK  857 T
                                                                                                          SI  456 T
                                                                                             WILMAR INTERNATIONAL
                                                                                                          IN 909 T
           30% last year.                                                                    WIPRO        GE 1895  O
                                                                                             WIRECARD
             he spending has                                                                 WISTRON      TA 1564 S
                                                              Xiamen Xiangyu 1557            WM MORRISON SUPERMARKETS UK  1193 T
           generated results. Ser-                                                           WOLTERS KLUWER   NE  1307 S
                                                                                             WOODSIDE PETROLEUM
                                                                                                          AU  890 T
           vice Now projects about                            A cog in China’s bulk-commodity   WOOLWORTHS  AU  486 S
                                                                                             WOORI BANK
                                                              supply chain, it handled 80 million tons    KO  550 S
           $2.4 billion in 2018                               of goods in 2017. Its interests range   WORKDAY  US 1664 S
                                                                                                          US  1548 S
                                                                                             WORLD FUEL SERVICES
           subscription revenue,                              from agriculture and forestry products   WORLDPAY  US 1220  O
                                                                                                          TA  1717 S
                                                                                             WPG (SEMICONDUCTORS)
           and while the majori-                              to metals and minerals to energy and   WPP  UK 369 T
                                                              chemicals, and it aims to build its grain   WR BERKLEY   US  1054 T
           ty of that will still come                         logistics system into the country’s   WUESTENROT & WUERTTEMB   GE  1305 T
                                                                                             WULIANGYE YIBIN
                                                                                                          CN  924 S
           from growth in the IT                              biggest by 2020. The state-controlled   WW GRAINGER   US  1027 T
                                                                                             WYNDHAM WORLDWIDE
                                                                                                          US  1370 T
           side, the “emerging”                               firm, listed in Shanghai in 2011, rises   WYNN RESORTS   US  1217 S
                                                              228 slots this year after a 71% revenue   X5 RETAIL     NE  1225 S
           categories are  expected                           jump to $32 billion last year. Betting on   XCEL ENERGY   US  525 T
                                                                                             XEROX
                                                                                                          US 1538 T
           to make up at least a                              the revival of China’s shipping industry,   XIAMEN C&D   CN  910 S
                                                                                             XIAMEN INTL TRADE
                                                                                                          CN  1444 S
           third of new annual                                a year ago it acquired distressed as-  XIAMEN XIANGYU   CN  1557 S
                                                              sets to start a shipbuilding subsidiary.   XILINX  US 1514 T
           contract value this year,                          The company’s 23-year-old parent,   XINHU ZHONGBAO   CN  1692  O
                                                                                             XINYU IRON & STEEL
                                                                                                          CN  1703  O
           up from less than 20%                              conglomerate Xiangyu Group, also   XL       BU  868 T
                                                                                             XPO LOGISTICS
                                                                                                          US  1127 S
           at the beginning of last                           has arms in real estate, finance and   XYLEM  US 1903  O
                                                              investment, and is a key developer   YAMADA DENKI   JA  1798 T
           year. he  opportunity                              and operator of the free trade zone in   YAMAGUCHI FINANCIAL   JA  1580 T
                                                                                             YAMAHA
           presented by these                                 its headquarters city Xiamen, the main-  YAMAHA MOTOR   JA 1979  O
                                                                                                          JA  921 S
                                                                                             YAMATO
           ofshoot verticals,                                 land’s major trading hub with Taiwan   YANZHOU COAL MINING   JA  1432 T
                                                                                                          CN  671 S
                                                              across the strait.             YARA INTERNATIONAL   NO  1140 T
             estimated at $34 billion                                                        YES BANK     IN  1013 S
                                                                                             YONGHUI SUPERSTORES   CN  1445 S
           by Credit  Suisse analyst                                                         YPF          AR  794 S
                                                                                             YUANTA FINANCIAL    TA  1222 S
           Brad Zelnick, is even larger than the overall cloud-  hometown, the billionaire chose Rudy’s Taco Shop,   YUM CHINA    US  1228 T
                                                                                             YUM! BRANDS   US  952 T
           based IT market, which is about $27 billion.    which reminds its customers that shirts and shoes   YUNNAN BAIYAO     CN  1545 S
                                                                                             ZALANDO      GE 1849  O
             he next step across all these areas: Use algo-  must be worn inside. Luddy, who now inds more   ZALL DEVELOPMENT     CN  1921  O
                                                                                             ZENITH BANK   NI  1962 T
           rithms to take all these requests, data points and   time for tennis and his 10-year-old son, was wear-  ZHEJIANG ZHENENG ELEC POW  CN  1071 T
           checklists and predict needs, lag concerns and   ing jeans and sneakers. “he last six years have been   ZHONGSHENG      CN  1476 S
                                                                                             ZHONGYUAN BANK
                                                                                                          CN  1268 O
           measure eiciency. Rather than just streamline ser-  like this beautiful dream,” he says later at his beach   ZIJIN MINING     CN  947 S
                                                                                             ZIMMER BIOMET
                                                                                                          US  618 S
           vice, the company wants to improve automation   house, basking in the aternoon sun. “I give a lot of   ZIONS BANCORP   US  980 S
                                                                                             ZOETIS
                                                                                                          US 991 S
           and analytics through AI. Many innovations come   hugs, but I don’t let anyone pinch me.” F  ZTE  CN 682 S
                                                                                             ZURICH INSURANCE
                                                                                                          SZ  110 T
        IMAGINECHINA
                                                                                             S UP   T DOWN
                                                                                             O UNCHANGED   O NEW
                                                                       JUNE 2018    FORBES ASIA     |     59  ASIAN COMPANIES ARE IN RED TYPE
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