Page 14 - (DK) The Business Book
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12   INTRODUCTION
























              rom the time that goods    of scale—that production costs fall   increasingly international—
              and services began to be   as more items are produced. Money   environment businesses needed
        F traded in early civilizations,   gave rise to the concept of “value   different, and more rigorous,
        people have been thinking about   added”—selling an item for more   processes and structures. The
        business. The emergence of       than it cost to produce. Even when   geographic scope and ever-growing
        specialized producers and the use   barter was the norm, producers still   size of these evolving businesses
        of money as a means of exchange   knew it was advantageous to lower   required new levels of coordination
        were methods by which individuals  costs and raise the value of goods.   and communication—in short,
        and societies could, in modern   Today’s companies may use different  businesses needed management.
        terms, gain a “business edge.” The   technologies and trade on a global
        ancient Egyptians, the Mayans, the  scale, but the essence of business   Managing production
        Greeks, and the Romans all knew   has changed little in millennia.   The initial focus of the new breed
        that wealth creation through the                                  of manager was on production.
        mechanism of commerce was        An era of change                 As manufacturing moved from
        fundamental to the acquisition of   However, the study of business as   individual craftsmen to machinery,
        power, and formed the base on    an activity in its own right emerged  and as ever-greater scale was
        which civilization could prosper.   relatively recently. The terms   required, theorists such as Henri
           The lessons of the early traders   “manager” and “management” did   Fayol examined ever-more-efficient
        resonate even today. Specialism   not appear in the English language   ways of operating. The theories
        revealed the benefits of economies   until the late 16th century. In his   of Scientific Management, chiefly
                                         1977 text The Visible Hand, Dr.   formulated by Frederick Taylor,
                                         Alfred Chandler divided business   suggested that there was “one best
                                         history into two periods: pre-1850   way” to perform a task. Businesses
                                         and post-1850. Before 1850 local,   were organized by precise routines,
                                         family-owned firms dominated the   and the role of the worker was simply
           The art of administration     business environment. With       to supervise and “feed” machinery,
                is as old as the         commerce operating on a relatively   as though they were part of it. With
                 human race.             small scale, little thought was given  the advent of production lines
             Edward D. Jones             to the wider disciplines of business.  in the early 1900s, business was
                                            The growth of the railroads in   characterized by standardization
              US investment banker
                                         the mid-1800s, followed by the   and mass production.
                   (1893–1982)
                                         Industrial Revolution, enabled      While Henry Ford’s Model T car
                                         businesses to grow beyond the    is seen as a major accomplishment
                                         immediate gaze of friends or family,  of industrialization, Ford also
                                         and outside the immediate locale.   remarked “why is it every time I ask
                                         To prosper in this new—and       for a pair of hands, they come with
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