Page 164 - (DK) The Business Book
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162  INTRODUCTION
























            n Lewis Carroll’s Alice in   but it should also involve identifying   when sales of its BlackBerry
            Wonderland the Cheshire cat   which actions not to take. Strategy   smartphones fell sharply—bosses
        I tells Alice that if you don’t know  is also vital for companies who   had failed to anticipate Apple’s
        where you are going, “it doesn’t   want to lead the market—most do   more advanced iPhone.
        matter which way you go.” This is    so by offering a product or service
        a trap that businesses must avoid—  that is either the cheapest or the   Keeping a balance
        the starting point for any new   best. There are numerous business   Companies should always balance
        venture is having a goal and there   models and theories that can be   long- and short-term objectives.
        must be a clear strategy as to how   followed to devise a successful   The board must keep the long-term
        to get there. It is also essential to   strategy. Leading US strategist   vision in sight, but in the short term
        have a vision of what success will be   Michael Porter, for example, has   they need to make decisions that
        like once that goal has been reached.  provided organizations with ideas   allow them to create enough profit
        This vision must be shared and   to help them analyze their market,   to stay in business—a precarious
        understood by everyone so that the   understand the competitive forces   balancing act, particularly in an
        company has a common objective.   at play, and position themselves for   uncertain world. It is impossible
                                         competitive advantage.           to predict what the future will
        Following a vision                  Once the board of a company has   bring, so executives often use
        Making decisions about a good    agreed a strategic direction, it must  scenario planning by asking
        business strategy starts with critical  be prepared to change course if the   “what if?” questions. Assessing the
        analysis, such as SWOT analysis,   need arises—but always keeping   likelihood of unwanted events does
                                         the original vision in mind. In   not remove uncertainty, but it does
                                         addition, business leaders should   help to avoid complete surprises.
                                         be on continual alert for changes in   The trend of diversification into
                                         the external environment. Avoiding   unrelated businesses has declined
                                         complacency is crucial, since the   recently, and companies now focus
           Determine that the thing      pace of business and change is   on the core business. Management
            can and shall be done,       constantly increasing. Competition   experts C. K. Prahalad and Gary
              and then we shall          is fierce, and companies must     Hamel argued that a company’s
                 find the way.            innovate if they want to stay at the   ability to consolidate its strengths
             Abraham Lincoln             top and avoid being overtaken or   into core competencies can provide
                                         becoming outdated. There are     a competitive edge over rivals.
           US former president (1809–65)
                                         many examples of companies who
                                         failured to do this, such as Research  Flexibility
                                         in Motion (now known as BlackBerry  Globalization, technology, and a
                                         Ltd), the Canadian technology    changing world order have made
                                         company whose business suffered   business far more complex.
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