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252 PRODUCT PORTFOLIO


                                                he term “cash cow” refers
          IN CONTEXT                            to an investment or area of
                                         T business that provides a
          FOCUS
                                         dependable source of revenue. In a
          Product assessment
                                         corporate context, the cash cow is
          KEY DATES                      the product or service that buoys   As entrepreneurs, we adore
          9000  BCE Cattle, including    profits year in, year out and provides   shiny new things. But don’t
          cows, are used as the first     funds so the business can grow. It   forget to give some love to the
          form of currency.              brings cash in, which becomes the   (cash) cows that keep the
                                         lifeblood: contributing most of the      business going.
          Mid-1960s Peter Drucker        operating expenses; paying for         John Warrillow
          uses the term “cash cow”       development, launch, and support of    UK entrepreneur (1971–)
          in the context of business     new products; and propping up it’s
          management.                    less profitable ventures.
          1968 The Boston Consulting
          Group devises the growth-      Cash generator
                                         The cash cow is typically a product
          share matrix: a model for
                                         that has reached maturity in its life
          categorizing a company’s
                                         cycle. Like its real-life counterpart,   a product that is an easy cash
          products according to its
                                         its initial cost has been paid off, it   generator. He was drawing on the
          market share and growth
                                         needs little maintenance, and it   history of commerce in his analogy:
          potential.
                                         can be “milked” for the rest of its   livestock such as cows, goats, and
          Early 1970s Consultancy        life. Although such products may   camels served as currency from
          company McKinsey &             no longer be growing, they still   around 9,000 BCE. While Drucker
          Company develops alternative   generate substantial revenue     understood the value of the cash
          GE–McKinsey matrix with        because they have good market    cow, at the same time he cautioned
          client General Electric.       share and no longer require much   against overreliance on it. He
                                         capital outlay to keep them going.  advocated a strategy of planned
          1982 H. C. Barksdale and          Management veteran Peter      abandonment when the cash cow
          C. E. Harris publish their new   Drucker is said to have first used   is challenged by another product,
          matrix in “Portfolio analysis   the “cash cow” metaphor in the   potentially a rival within the
          and the PLC.”                  mid-1960s; he certainly referred to   company’s portfolio, which is
                                         it throughout his career to describe   growing faster.

          The Boston Consulting Group

          In 1875, the Boston Safe Deposit   thinkers Bruce Henderson (1915–  the company. Initially finding it
          and Trust Company was set up   1992) led to the founding of the   difficult to land clients and
          in its home port in New England   Boston Consulting Group (BCG).   compete against larger
          to offer safekeeping services to   This management consultancy   consultancies, Henderson came
          local merchants and ship owners.  was essentially a one-man band   up with the idea of offering
          Run by several generations of the  with Henderson at the helm.   “business strategy” as a unique
          prominent Bostonian family, the   Henderson had been a Bible    service. A few years later, with
          Lowells, the company had grown  salesman before completing an   a team of 36, Henderson devised
          by the 20th century to become a   engineering degree at Vanderbilt   the now-famous growth-share
          prominent financial institution.  University, Nashville, and going on   matrix (1968). His company,
            In 1963, a chance meeting    to study at Harvard Business     BCG, has since grown to
          between the Boston Safe        School. He joined Westinghouse   become a significant global
          Deposit and Trust Company      Corporation before graduating,   management consultancy
          CEO John Lowell and one of the   becoming one of the youngest   employing more than 2,000 staff
          US’s brightest management      vice-presidents in the history of   in 75 offices around the world.
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