Page 272 - (DK) The Business Book
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                                         PEOPLE WANT COMPANIES

                                         TO BELIEVE IN SOMETHING

                                         BEYOND MAXIMIZING


                                         PROFITS

                                         THE APPEAL OF ETHICS







                                                he appeal of ethics is    founding of the Fairtrade Foundation.
          IN CONTEXT                            based on a basic human    This introduced a labeling system
                                         T preference for a fair deal.    for products that had been produced
          FOCUS
                                         Business ethics—the moral        and traded without exploitation.
          Business ethics
                                         principles and rules of trade—has   It gave consumers the ability to
          KEY DATES                      been an area of study since the   choose products on ethical grounds
          1867 Karl Marx claims that     early 1900s. Early attention focused   when making a purchase.
          capitalism was built on the    on workers’ rights and conditions,   From the 1990s, as corporations
          exploitation of labor.         and whether they were paid a “fair   pursued globalization strategies and
                                         wage.” In the 1960s, consumers   increasingly outsourced production
          1962 US president John
                                         also demanded rights too, and they   to low-wage economies, consumers
          F. Kennedy outlines the        wanted to know more about a      became more aware of the issues
          Consumer Bill of Rights:       company’s reputation and approach.  involved, and the implications of
          the right to safety, the right    However, it was not until the   their buying choices.
          to be informed, the right to   1980s that ethics began to be       Unilever publicized its ethical
          choose, and the right to be    reflected in the market, with the   goals in its 2010 “Sustainable
          heard. This is extended                                         Living Plan,” which promised it
          and adopted by the United                                       would halve its environmental
          Nations in 1985.                                                footprint and source all of its raw
                                                                          products sustainably by 2020.
          1988 The Fairtrade Foundation
                                                                          Others have since followed suit.
          is launched.
                                                                          Although consumers know that
          2008 A study in the journal                                     some companies may fail to make
          Psychological Science claims                                    good on these kinds of promises,
          that humans are neurally                                        they often choose to believe them,
          programmed to prefer fair                                       because, as Facebook founder Mark
          treatment.                     Mayan coffee sold under the Fairtrade   Zuckerberg observed, “people want
                                         label provides consumers with a   to use services from companies
          2012 The London Olympic
                                         guarantee that coffee farmers have   that believe in something beyond
          Games restricts its food       been fairly paid for their product.  simply maximizing profits.” ■
          retailers to using only Fairtrade
          brands of tea, coffee, sugar,
                                         See also: Play by the rules 120–23   ■  Morality in business 222   ■  Creating an ethical
          wine, chocolate, and bananas.  culture  224–27   ■  Understanding the market 234–41   ■  Greenwash 268–69
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