Page 92 - MBA curriculum and syllabus R2017 - REC
P. 92
Department of MBA, REC
2.Richard Metters, Kathryn King-Metters, Madeleine Pullman, Steve Walton Successful Service Operations
nd
Management, South-Western, Cengage Learning, 2 Edition
3.Bill Hollins and Sadie Shinkins, Managing Service Operations, Sage, 2006
nd
4.J.Nevan Wright and Peter Race, The management of service operations, Thomson, 2 Edition, 2004
Curriculum and Syllabus | Master of Business Administration | R2017 Page 92
