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Your table might look different - it depends on your

              business model and the current stage of your company.

              We’re a SaaS company with steady growth and decent

              traction, so this kind of funnel makes sense for us.










              quALity CoMes FroM
              ConversAtions





              We’ve got the numbers figured out, but there’s another

              equally important part of analysis that can’t be

              undervalued if you really aim at designing the best user

              experience possible. Qualitative testing.




              The methodology of science empowers us with a

              whole range of qualitative research methods (case

              studies, participant observation, direct observation,

              unstructured interview, individual in-depth interview,

              focus groups...), which deserve their own chapter, or

              perhaps a whole book. Let’s not focus on each specific

              research method, but rather the general approach in a

              startup perspective. After all, again - we’re not aiming




















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