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he learned to develop people, made the   even mild cases of the virus and can’t   several roles, employees at one of the
        switch from focusing on tactical tasks   do the same jobs they could before,   39 locations that offer on-site driver
        each day to focusing on company strat-  and extended unemployment aid has   training can develop new skills for their
        egy. By the time Tim Thorne announced   allowed some people who lost their   career. The program is called DDP or
        his retirement earlier this year, Runser   jobs to stay out of the workforce longer.   Driver Development Program. “We
        had walked in the shoes of employees at   Employers in every industry are compet-  can have a person who doesn’t have a
        every level.                       ing for talent.                    CDL come in, start them on the dock
                                               Yet, Runser said ABF has already   to learn dock operation. Then we have
        RECRUITING FROM MULTIPLE           hired over 1,000 drivers and dockwork-  our own people who’ve been certified by
        PIPELINES                          ers and added another 200 supervisor   our safety department to teach people
            Now that he’s here, Runser has   roles this year.                 how to drive. We do an 8-week program
        work he wants to accomplish. In the    To draw that many drivers, ABF   where we’ll start them from scratch.”
        short-term, he is focused on continuing   has multiple streams of talent. ABF is a   From how to use a stick shift,
        to keep employees safe, following the   union carrier and has a good relation-  hook a set of doubles, navigate a turn,
        public health situation and CDC guide-  ship with its organized workers, offer-  employees can get their CDL. This is
        lines, providing personal protective   ing competitive wages and benefits.   helpful for young employees who might
        equipment for drivers. For customers,   They also partner with the military in   start on the dock out of high school,
        increasing capacity to meet needs will   a program called Teamsters Military   but they learn the company and its cul-
        require hiring more drivers.       Assistance Program (TMAP)to transi-  ture, so by the time they are 21 and are
            The driver shortage was a top issue   tion soldiers to civilian jobs in trucking.   eligible to handle interstate commerce,
        for executives across the industry even   In his retirement, Runser’s predecessor   ABF is ready to prepare them for the
        before COVID-19 added challenges to   Tim Thorne will be working with TMAP   next step in their careers.
        the labor market. Some older drivers   as they train exiting veterans while they   With the multiple pipelines to
        retired as health risks increased, over   are still on base.          qualified drivers, the driver shortage is
        600,000 Americans died, others have    The company also creates their own
        developed chronic health issues from   drivers. Just like Runser moved through                      



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        ARKANSAS TRUCKING REPORT  |  Issue 4 2021                                                                 31
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