Page 31 - ATR 2 2014 web

That to-do list is generally pretty
full. Back in March, for example, he
was meeting with almost 100 drivers “the thiNg i haVe always admired
from across the country who had come
to Bentonville for a grass-roots confer- about tracy is... iN aN iNdustry that
ence, to get feedback from their experi- has so maNy stroNg persoNalities aNd
ences. It’s an event Rosser had been characters, he just smoothly does what
looking forward to. he Needs to do aNd theN moVes oN.”
“The thing I love about being back
in transportation is working with our
drivers,” he said. “They are a special —steVe williams, chairmaN & ceo, maVerick usa, iNc.
group and a great group. At the end of
the day we talk about technology and
regulatory issues and things relative to Walmart’s productivity. also can’t appreciate and recognize the
moving products from A to B. But it “We were literally talking about maintenance associates enough as these
takes people to get things done, and I hours-of-service this morning with the are the people who keep our trucks and
don’t think we can ever forget that.” group of truck drivers we had in,” he trailers in the safest operating condi-
That requires relationships, and said. “What we found is they’re adjust- tions. The more we recognize our driv-
relationships require dialogue, and ing quite well to it. We haven’t seen any ers and shop associates, the better off
that’s why he has the grass-roots meet- productivity declines at all. One driver we will be. If we hold those persons in
ings. He feels it’s important to keep in said he’s probably more productive, high regard, hopefully the more the
perspective just how crucial they are to more effective and paying closer atten- nation’s population will hold those per-
the entire process. Safety is an obvious tion to his time than he ever has. sons in high regard. If you think about
example; driver feedback gives him a “I can tell you, we don’t appreci- it, almost everything in this room has
good perspective on how new regula- ate and recognize the truck drivers of been moved on a truck. And a truck
tions are impacting their jobs, and thus America enough,” said Rosser. “We driver’s pulled it.”

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aRkaNSaS tRuckiNg RepoRt | issue 2 2014 31