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QAP 130

Control of Non-Conforming Product

a. PURPOSE
The purpose of this procedure is to ensure that does not conform to specified
requirements is identified and prevented from inadvertent use and to define the methods,
authority and responsibilities for identification, documentation, evaluation and disposition
of such products.
b. SCOPE OF APPLICATION
This procedure applies to all products that are inspected and / or tested and found not
to be in accordance with specified requirements.

c. DEFINITIONS
Non-conforming product: means : any equipment, raw material, product or service of a
subcontractor / supplier that does not meet specified of implied requirements.

d. CROSS REFERENCE
 Quality manual, clause d.13

 Document and data control – QAP 50

 Purchasing – QAP 60
 Control of customer supplied products – QAP 70

 Process control- QAP 90
 Inspection and testing – QAP 100

 Inspection and test status – QAP 120

 Customer complaints, corrective and preventive action – QAP 140
e. RESPONSIBILITY FOR APPLICATION

Individual department heads / project engineers and the management representative
are responsible, at varying intervals, for the application of this procedure.

f. PROCESS
f.1 All products shall be inspected and / or tested in accordance with process control
and / or inspection and test procedures. Where they are found to be non
conforming they will be appropriately identified as such in accordance with
inspection and test status procedures to prevent further use or processing.

f.2 Where non-conforming product is identified it will be brought to the attention of
the relevant department head / project engineer who shall raise a “Non-
conformance report” detailing the non-conformity and if possible the events leading
to its occurrence. Copies of supporting documents should be attached to the
report if available.
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AL HABBAI - QUALITY MANUAL