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QAP 70

Control of Customer Supplied Product

a. PURPOSE
The purpose of this procedure is to ensure control of products supplied by the customer.

b. SCOPE OF APPLICATION

This procedure applies to all customer supplied products.
c. DEFINITIONS

Customer Supplied Product: Means; any material, component or equipment supplied
by the customer for incorporation into the final product.

d. CROSS REFERENCES
 Quality Maunal, Clause d.7

 Contact Review – QAP 30
 Inspection and Testing – QAP 100

 Control of Non-conforming Product – QAP 130
e. RESPONSIBILITY FOR APPLICATION

The Chief Estimator and Project Engineer are jointly responsible, at varying intervals,
for the application of this procedure.
f. PROCESS

f.1 Verification of Customer Supplied Products
f.1.1 Customer supplied product may include materials / equipment that can be
installed during the construction stages of the project.
f.1.2 Where the Chief Estimator identifies such customer supplied products
during contract review details shall be passed to the Project Engineer
who must then liaise with the customer to ensure that products will be
available on time as not delay completion / delivery dates. Where delay is
likely the customer or his representative should be informed in writing.

f.1.3 Products supplied by the customer shall be inspected on receipt by the
Project Engineers or his delegated representative I accordance with
Inspection and testing procedures.
f.1.4 Should products provided by the customer be found unsuitable for use
(e.g. not of correct specification, damaged in transit, of insufficient quantity,
etc.) details will be recorded by the Inspector and be notified in writing by
the Project Engineer who shall also request from the customer
arrangements or instruction for replacement.

f.1.5 All replacements will be inspected as per original requirements.
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