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f.2 Care of Customer Supplied Products

f.2.1 Products supplied by the customer shall be suitably identified, either through
adequate labeling, appropriate documentation, or other appropriate means.
f.2.2 Where practicable, customer supplied products shall be stored separately
and shall be stored in such a manner so as to prevent loss, damage,
deterioration or inappropriate use. Where delivery of customer supplied
product is phased the use of such shall be recorded during and details
passed to the Project Engineer so as to ensure replenishment when
appropriate.

f.2.3 Any contractual requirements for controlling customer supplied products
are to be observed, this includes following manufacturers recommendations
for storage, and handling these are stipulated.

f.3 Damage to or Loss of Customer Supplied Products
f.3.1 Should customer supplied products be damaged or lost whilst in the
company’s possession the Project Engineer shall raise a non-conformity
report in accordance with Control of Non-conforming Product procedures.

f.3.2 In all case, damage or loss regarding customer supplied products shall be
reported to the customer or his representative in writing. Such reporting
must be undertaken and followed up by the Project Engineer in order to
reach a satisfactory settlement where such is required.

g. RECORDS
Records of Customer Supplied Products shall be maintained by the Project Engineer/
main office for the contract duration plus a minimum period of three years.
i. FILING

The master copy of this procedure shall be filled by the Management Representative,
together with other procedures, under the number QAP 70.
j. ATTACHMENT
Log of Customer Supplied Products - QAP 70 - 01

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