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is fast, effective and reliable. It is also very convenient and helps the lecturers to forge good rapport
with their students. In addition, it also assists in the teaching and learning process. The lecturers
and students alike found it to be very viable. One lecturer even planned to use it to teach next
semester and the students felt they needed to use this method to help them in their learning process
and in doing their assignments. Therefore it can be inferred that the change innovation initiative
is highly sustainable.

CONCLUSION

The planning and implementation of the change innovation initiative were done
specifically with reference to the Cognitive Constructivism Theory that emphasizes the learner-
centred approach and the activity oriented learning process (Ravenscroft, 2003). It also provided
a means for the construction of high level knowledge structures. These were discussed in relation
to the work done by the History and English lecturers.
There were four themes that emerged from the interview transcripts. That is,
communication using the change initiative was found to be fast, effective and reliable besides
being convenient. The innovation also helped in forging good rapport between the lecturers and
the students and assisted in the teaching and learning process. Therefore it was effective in terms
of the communication and the teaching and learning process, thereby answering research question
one.
To answer research question two, the four critical factors determining the sustainability of
the change initiative was analyzed. These were convenience of use, and fast, effective and reliable
delivery of messages and replies. Most importantly, it helped to forge better rapport between the
lecturers and students as well as assisted in the teaching and learning process. Moreover the
lecturers and students found it to be a viable option, one that they would like to continue using for
the coming semesters. The History lecturer even planned to use it to teach next semester and the
students also felt they need to use this method to help them in their learning. These findings led
to the answer for research question three that is, that the change innovation initiative is highly
sustainable and will thence be continued.

REFERENCES

Church, K. & Oliveira, R. (2013). What’s up with WhatsApp? Comparing Mobile Instant
Messaging Behaviors with Traditional SMS. Mobile HCI 2013- Collaboration and
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Creswell, J.W. (2013). Qualitative inquiry and research design-Choosing among five approaches.
(3rd ed. ). Los Angeles: Sage Publications.
Curtin University.(2018).Curtin Learning and Teaching. Collaborative Learning. Retrieved from
Curtin University website:https://clt.curtin.edu.au/ teaching_learning_ practice /student
centred / collaborative .cfm.
Educational Broadcasting Corporation.(2004).WNET Education. Concept to Classroom.
Workshop: Constructivism as a Paradigm for Teaching and Learning. Retrieved from
Educational Broadcasting Corporation website:https://www.thirteen.org/edonline
/concept2class /about. html
Gunawardena, C., Plass, J. & Salisbury, M. (2001). “Do we really need an online discussion
group?” in D. Murphy, R. Walker & G. Webb (Eds). Online learning and teaching with
technology: Case studies,experience and practice. London: Kogan Page.

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