Page 58 - English Class 9
P. 58
55 Ethics, Norms and Values
Unit
Getting started
Look at the pictures and talk to your friend about their professional
ethics, norms and values.
Reading I
Look at the picture and answer the questions.
a. What does it say?
b. How do you apologise? Talk to your friends.
Why “I’m Sorry” Doesn’t Always Translate
Even after decades of cooperation in business and politics, America and
Japan still trip over a seemingly simple concept: the apology. Neither
culture appears to fully understand what the other means or expects. For
instance, most Americans were unmoved by Toyota CEO Akio Toyoda’s
52 English 9

