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3 The interviewer may adopt a casual or formal style of questioning, as this is
the initial touchpoint.
4 Expect to answer questions about your personal life, such as availability,
languages you speak and ability to travel.
5 There may be a discussion about your salary expectations.
6 The recruiter will always expect your attention, so make sure you are in an
environment free from distractions.
7 Ensure easy back-and-forth dialogue – listen carefully to the question being
asked and answer accordingly.
8 The interviewer will ask several standard job interview questions.
9 Don’t expect a ‘next interview’ promise. However, you can ask for clarity about
the next steps in the recruitment process after the interview.

HELPFUL TIPS

Telephone interview tips

You may speak to a recruiter instead of the hiring manager. If the recruiter is
happy, you will move onto the next stage. However, should they get a poor or
incomplete impression of you during the interview, things are unlikely to progress
to the next stage. This is therefore a critically important part of your job search.
The conversation will typically take 30 minutes or less. Therefore, consider a
phone interview as your opportunity to sum up what’s most attractive to you
about the job and the company, as well as an opportunity for you to showcase
your qualifications, skills and experiences. The interviewer will set the tone of the
call, so it is crucial that you listen first. For example, the interview will mention
job expectations, any challenges in the role, etc. Take quick notes while they are
speaking so that you can answer appropriately. Take the interview as seriously
as you would a face-to-face interview.

NB Important things to remember

1 Confirm the scheduled time a day before the interview. Make sure you pick
up the call immediately at the confirmed time. Your punctuality makes the
first impression.
2 Reschedule if you are unable to make the scheduled time. This will ensure you
are ready for the interview and it promotes honest communication, which is a
valuable skill the potential employer will be looking for.

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