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230  Chapter 9.  Conclusion

           potential psychological consequences are recognised and
           dealt with appropriately. Similarly, some treatments may
           reduce psychological distress whereas others may increase
           it- clinicians have to assess individual patients and their inter-
           action with their treatments to ensure negative consequences
           are minimized. For example, although many of the techniques
           and treatments may be familiar to the clinician they may not
           be common to the patient that may result in increased pain
           and anxiety experienced by the patient, which needs to be
           addressed.  This may be of particular concern with novel
           treatments such as NPWT as presented in Chap.    6    .
              In order for any treatment to be effective, of course, it is
           essential that the patient follow the advice of the clinician.
           Enhancing concordance through a positive therapeutic rela-
           tionship is essential in order for effective treatments that, in
           itself, can promote healing. This may involve a number of
           positive practices: using the correct technique,  communicating
           effectively, providing education and information, reducing
           anxiety and having a positive therapeutic technique.


               Communication and Concordance

             A positive therapeutic relationship between the health prac-
           titioner and the patient can enhance treatment concordance,
           which can, itself, improve patient outcomes (Ebbeskog and
           Emami   2005 ; Morgan et al.  2004 ). As a first step to cultivating
           a positive relationship, clinicians need to clearly acknowledge
           that both stress and pain are frequently experienced at dress-
           ing changes. Clear information to patients that these symp-
           toms are part of a normal response is essential, although a
           clinical goal should be to minimize the experience of these
           symptoms. Education is a key strategy to empower patients
           and to improve wound related pain control. Only a small
           proportion of patients are aware of factors contributing to
           their chronic wounds and treatment strategies to improve
           their conditions (Chase et al.   1997 ). In a pilot study (Gibson
           et al.   2004 ), five chronic wound patients described dressing
           change pain more manageable after receiving educational
           information. Pain related education is a necessary step in
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