Page 12 - CRC_One Report 2021_EN
P. 12

Business Overview and Performance      Corporate Governance     Financial Statements   Enclosure


         MULTI FORMAT










         PHYSICAL PLATFORM (Offline)




                                                                                                    SUPERMARKET




              Department Store            Specialty Store              Brandshop                 Supermarket




                                                                         RETAIL PLAZA
                HYPERMARKET


                Hypermarket             Convenience Store             Retail Plaza              Sales Counter



         DIGITAL PLATFORM (Omnichannel)





                    www



                  Webstore              Mobile Application          Quick Commerce               Marketplace



         OFFLINE TO ONLINE (O2O)



                                                                          CHAT




              Personal Shopper             Call & Shop                Chat & Shop             Social Commerce










                 e-Ordering                 Call Center











         12   Annual Report 2021 (Form 56-1 One-Report)
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