Page 17 - CRC_One Report 2021_EN

Business Overview and Performance Corporate Governance Financial Statements Enclosure

with the Redemptorist Foundation. The Company is management process and is equipped and always ready
committed to reducing inequality in society, supporting to adapt to new business competition opportunities,
careers to help people with disabilities to have a regular especially during the challenging time of COVID-19.
income and the ability to live sustainably on their own.
In 2022, we realized that business growth must go
G – Governance. We attach great importance to hand in hand with social responsibility and sustainable
business ethics, which is the foundation of good corporate development. Hence, Central Retail Corporation is
governance implementation in a company. We are committed to developing and growing together with all
committed to conducting business with transparency, sectors by placing importance on corporate governance
accountability and anti-corruption, as well as creating excellence, focusing on the rights and benefits of all
credibility and trust among all groups of stakeholders, stakeholders and the effect on the Company’s operations
promoting innovation as a tool to develop further service and business sustainability, including environmental and
potential to meet the needs of customers, along with anti-corruption issues. The implementation of the plan
managing risks that may arise from various factors is as follows:
while focusing on customer database protection as well.
1) Compiling principles of good corporate governance
Throughout 2021, although the COVID-19 epidemic in various aspects into one handbook to define roles,
continued to directly and indirectly affect our society, duties and responsibilities. This handbook also serves
Central Retail Corporation was able to effectively utilize as a guideline for the Company’s personnel to follow.
it’s strengths in retail business to support public health and The handbook will be announced and effective in
help consumers in various areas. For example, we made early 2022.
use of areas in our shopping centers across the country 2) Preparation of work plans for risks prevention and
as vaccination centers for people to facilitate vaccination internal controls for Check & Balance between various
and reduce congestion within the hospital. We also activities and to generate long-term competitiveness.
supplied medical equipment, food and essentials, as The Company has declared of intend against
well as took great care of our employees’ wellbeing by corruption through Thailand’s private sector
establishing a “Community Isolation Center by Central Collective Action Coalition Against Corruption (CAC)
Tham”. We also cooperated and strictly followed the project in March 2021. Currently, the Company is
measures of the Ministry of Public Health, complying in the process of submitting documents to apply
with safety regulations and employees’ and customers’ for membership in 2022.
hygiene standards at the heart of our operation. 3) Preparation of work plan to obtain “5-star” or
“Excellent” rating of good corporate governance
Central Retail Corporation has always emphasized assessment results from the Thai Institute of
on sustainable business growth, and with this strong Directors Association in 2 consecutive years.
commitment, we were included by S&P Global as a
listed organization on 2022 Sustainability Yearbook All of these are our intentions and goals which we have
Member (DJSI) in the retailing industry. This recognition been working on continuously. We remain committed
reflects the commitment to drive our business to the to adapting, adjusting our strategy and managing the
global level. Moreover, we were selected as “Sustainable organization based on good governance principles.
Stocks” Thailand Sustainability Investment (THSI) for We also attach great importance to sustainable business
2021 from the Stock Exchange of Thailand since our operations abroad in both Vietnam and Italy. We aim
first year of assessment participation. This could be for the business sector to be a part of creating quality
regarded as confidence building for investors, and long-term positive results, uplift people’s lives, society,
a reflection on Central Retail’s ability to establish and the world to a better place. This is what we consider
guidelines and bring organizational potential to the creation of values along with sustainability in business
support social and environmental problems solving, to grow together.
as well as pushing forward strategies for sustainable
development as an essential part of business
management, in alignment with the United Nations Prasarn Trairatvorakul
Sustainable Development Goals (UNSDGs). It also (Dr. Prasarn Trairatvorakul)
showcases that the Company has a comprehensive risk Chairman of the Board of Director

Annual Report 2021 (Form 56-1 One-Report) 17 17