Page 34 - PPTL.QM.001 Iss 01 - ISO 9001 Quality Manual - Full [Unsigned]

Communication.

• Provide services to customers Job Security.

as per our standards. • Timely Salary.

• Follow Quality Management • Trainings.
System Policies and Procedures. • Proper Working Conditions.

Staff • Observe Discipline and Respect • Personal Protective Clothing

at work place. • available (where applicable).

• Be problem solving and Appreciation, Recognition and

innovative within the • Reward.

organization.

• Must have Valid Registration

Certificate.

• Ensure the staff of the third
party vendor follows the Health

and Safety Guidelines and all

other applicable statutory

guidelines.

• Ensure timely treatments • Ensure the Bait Stations are

against domestic insects and accessible at all times and are
Third Party rodents. protected from damage.

Vendor – Pest • Ensure that the insecticides and • Ensure there is Good

Control Agent rodenticides are registered with Communication.

Tropical Pesticides Research • Ensure timely payments for the

Institute (TPRI) and are services delivered.

supported by Material Safety

Data Sheets (MSDS).

• Ensure there is Good

Communication.

• Ensure Concerns and
Complaints are handled

appropriately and on time.

• Must have Valid Registration
Certificate.

• Ensure the staff of the third

party vendor follows the Health
and Safety Guidelines and all Ensure Receiving Area is clean

other applicable statutory •

Third Party guidelines. and empty for Offloading and

Vendor – • Ensure goods are delivered Handing Over.

Clearing and within the company’s timelines. • Ensure the vehicles are offloaded

Forwarding • Ensure goods are transported as soon as they arrive at the

Agent within a temperature controlled premise.
Ensure timely payments for the
vehicle. • services delivered.

• Ensure the goods are protected
from damage during transport.

• Ensure no deliveries are made
after working hours except for

cold chain products.