Page 35 - PPTL.QM.001 Iss 01 - ISO 9001 Quality Manual - Full [Unsigned]
P. 35

•     Ensure  the  staff  is  trained  on
                                                                  how to handle  pharmaceuticals

                                                                  products  especially  cold  chain

                                                                  products.


                                                            •     Ensure            there          is       Good
                                                                  Communication.

                                                            •     Ensure               Concerns                and

                                                                  Complaints                are         handled

                                                                  appropriately and on time.

                                                            •     Must  have  Valid  Registration
                                                                  Certificate.


                                                            •     Ensure  the  staff  of  the  third
                                                                  party vendor follows the Health

                                                                  and  Safety  Guidelines  and  all

                                                                  other          applicable            statutory

                                                                  guidelines.
                              Third Party                                                                                      •     Ensure that no staff tampers with

                                Vendor –                    •     Ensure  timely  servicing  of  the                                 the  equipment  without  prior
                                                                  equipment  and  provide  service
                             Maintenance                          reports  after  each  delivery  of                                 knowledge.

                                   of Air                                                                                      •     Ensure            there           is        Good

                             Conditioners                         service.                                                           Communication.

                                and Cold                    •     Ensure  the  staff  is  trained                              •     Ensure  timely  payments  for  the

                                  Rooms                           appropriately.                                                     services delivered.
                                                            •     Ensure lead times are respected

                                                                  in case of any emergency.

                                                            •     Ensure            there          is       Good

                                                                  Communication.

                                                            •     Ensure               Concerns                and
                                                                  Complaints                are         handled

                                                                  appropriately and on time.


                                                            •     Must  have  Valid  Registration
                                                                  Certificate.

                                                            •     Ensure  the  staff  of  the  third

                                                                  party vendor follows the Health

                                                                  and  Safety  Guidelines  and  all

                                                                  other          applicable            statutory
                                                                  guidelines.                                                  •     Ensure that no staff tampers with


                                                            •     Ensure  timely  servicing  of  the                                 the  equipment  without  prior
                              Third Party                         equipment  and  provide  service                                   knowledge.

                              Vendor – IT                         reports  after  each  delivery  of                                 Ensure            there           is        Good
                             Support and                          service.                                                     •     Communication.

                             Maintenance
                                                            •     Ensure  the  staff  is  trained                              •     Ensure  timely  payments  for  the

                                                                  appropriately.                                                     services delivered.

                                                            •     Ensure lead times are respected
                                                                  in case of any emergency.


                                                            •     Ensure            there          is       Good
                                                                  Communication.

                                                            •     Ensure               Concerns                and

                                                                  Complaints                are         handled
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