Page 35 - PPTL.QM.001 Iss 01 - ISO 9001 Quality Manual - Full [Unsigned]
P. 35
• Ensure the staff is trained on
how to handle pharmaceuticals
products especially cold chain
products.
• Ensure there is Good
Communication.
• Ensure Concerns and
Complaints are handled
appropriately and on time.
• Must have Valid Registration
Certificate.
• Ensure the staff of the third
party vendor follows the Health
and Safety Guidelines and all
other applicable statutory
guidelines.
Third Party • Ensure that no staff tampers with
Vendor – • Ensure timely servicing of the the equipment without prior
equipment and provide service
Maintenance reports after each delivery of knowledge.
of Air • Ensure there is Good
Conditioners service. Communication.
and Cold • Ensure the staff is trained • Ensure timely payments for the
Rooms appropriately. services delivered.
• Ensure lead times are respected
in case of any emergency.
• Ensure there is Good
Communication.
• Ensure Concerns and
Complaints are handled
appropriately and on time.
• Must have Valid Registration
Certificate.
• Ensure the staff of the third
party vendor follows the Health
and Safety Guidelines and all
other applicable statutory
guidelines. • Ensure that no staff tampers with
• Ensure timely servicing of the the equipment without prior
Third Party equipment and provide service knowledge.
Vendor – IT reports after each delivery of Ensure there is Good
Support and service. • Communication.
Maintenance
• Ensure the staff is trained • Ensure timely payments for the
appropriately. services delivered.
• Ensure lead times are respected
in case of any emergency.
• Ensure there is Good
Communication.
• Ensure Concerns and
Complaints are handled

