Page 195 - The Design Thinking Playbook
P. 195
Customers and users/
actors in the ecosystem
Human-centered culture
Co-creation
Working atmosphere & Teams of teams Customer experience
incentives chains
Values
(including trust) Collaborating
in a network Iterative, agile processes Adaptation to
changing needs
WHY? Motivation HOW? Realization WHAT? Value WOW
Positive energy Lean management
Meaning & purpose
Execution & action plan
Leadership
Clear vision The right talents
Customer-oriented
Design thinking solutions, products, and
mindset services
Employees
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