Page 53 - RW205.01.0819 WW-Seminar-The Perfect Presentation
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MANAGING OBJECTIONS









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                     Objections                                    RESPONSES

                      I have something similar.                    OK.  Similar  is  not  the  same.  Rena  Ware  cookware
                      (usually referred to other cookware and      has... (list the key features and benefits again).
                      often not true).


                     I can’t buy now.                              What would make you close the deal today?
          SALES

                     I don’t have money.                           I understand. Would it help to know that you don’t
                                                                   have to pay cash and you can make monthly payments
                                                                   you can afford?


                      I want to think about it.                    Obviously you have reasons for saying that. What is
                                                                   your greatest concern? Is it the product, the price, or
                                                                   is it something else? (Than manage that aspect).


                      I  want  to  talk  about  it  with  my       Would it help if I gave a presentation for your spouse
                      husband/wife.                                to see the benefits of the Rena Ware products?

                                                                   (If giving a second presentation is not possible)
                                                                   I understand and it makes sense to make the decision
                                                                   together. But you know what? My customers who
                                                                   have bought these products without talking with their
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                                                                   spouses, tell me that their spouses love the products.







                      Objections                                   RESPONSES
            RECRUITMENT  I don’t know anyone to sell to.           Would it help if I showed you that there are a

                                                                   lot of people you could sell to?


                                                                   What if you could get training on how to sell?
                      I don’t know how to sell.











                  EXERCISE 29
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