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          Amin, M., Ryu, K., Cobanoglu, C., and Nizam, A. (2021). Determinants of online hotel booking intentions: website quality, social presence,
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          Amornkitvikai, Y., and Lee, C. (2020). Determinants of E-Commerce Adoption and Utilisation by SMEs in Thailand.

          Apau, R., Koranteng, F. N., and Adu, S. (2019). Cyber-crime and its effects on E-commerce technologies. Journal of Information, 5(1), 39- 59

          Asli, A. (2019, March 28). 2019 Online Scheduling And Client Management Trends For Appointment-Based Businesses. Forbes.
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          Baldwin, C. Y. (2018). Design rules, volume 2: how technology shapes organizations. Harvard Business School Research Paper Series, 19-
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          Bari. Technology That Has Made Our Lives Easier. Creative Tim. Retrieved June 29, 2021, from https://www.creative-
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          Barnes, Stuart. J. (2020). Information management research and practice in the post-COVID-19 world. International Journal of Information
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          Bono, R., Arnau, J., Alarcón, R., and Blanca, M. J. (2020). Bias, precision, and accuracy of skewness and kurtosis estimators for frequently
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          Boto-García, D., Zapico, E., Escalonilla, M., & Baños Pino, J. F. (2021). Tourists’ preferences for hotel booking. International Journal of
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          Chahal,  H.,  and Rani,  A. (2017).  How trust moderates social  media engagement  and brand equity. Journal of  Research in Interactive
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          Cheng, X., Fu, S., Sun, J., Bilgihan, A., & Okumus, F. (2019). An investigation on online reviews in sharing economy driven hospitality
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          Condor Ferries. Retrieved June 29, 2021, from https://www.condorferries.co.uk/online-travel-booking-statistics

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          El-Said,  O.  A.  (2020).  Impact  of  online  reviews  on  hotel  booking  intention:  The  moderating  role  of  brand  image,  star  category,  and
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          Eneizan, B. I. L. A. L., Alsaad, A. B. D. A. L. L. A. H., Abdelbaset alkhawaldeh, H. N., and Rawash, O. E. (2020). E-wom, trust, usefulness,
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