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          Fei L., Xiao, B., Lim, E. T., & Tan, C. W. (2017). The art of appeal in electronic commerce: understanding the impact of product and website
          quality on online purchases. Internet Research.

          Frost, J. (2021, September 24). Multicollinearity in Regression Analysis: Problems, Detection, and Solutions. Statistics By Jim. Retrieved
          November 30, 2021, from https://statisticsbyjim.com/regression/multicollinearity-in-regression-analysis/

          Ghasemi,  A.,  and  Zahediasl,  S.  (2012).  Normality  tests  for  statistical  analysis:  a  guide  for  non-statisticians.  International  journal  of
          endocrinology and metabolism, 10(2), 486.

          Giao, H., Vuong, B., and Quan, T. (2020). The influence of website quality on consumer’s e-loyalty through the mediating role of e-trust and
          e-satisfaction: An evidence from online shopping in Vietnam. Uncertain Supply Chain Management, 8(2), 351-370.

          Hair Jr, J. F., Sarstedt, M., Cheah, J. H., Becker, J. M., and Ringle, C. M. (2019). How to specify, estimate, and validate higher-order constructs
          in PLS-SEM. Australasian Marketing Journal (AMJ), 27(3), 197-211.

          Hasbullah, N. A., Osman, A., Abdullah, S., Salahuddin, S. N., Ramlee, N. F., and Soha, H. M. (2016). The relationship of attitude, subjective
          norm and website usability on consumer intention to purchase online: An evidence of Malaysian youth. Procedia Economics and Finance, 35, 493-
          502.

          Iten, G. H., Troendle, A., and Opwis, K. (2018). Aesthetics  in  context—the  role  of  aesthetics  and  usage  mode  for  a  website’s success.
          Interacting with Computers, 30(2), 133-149.

          Jeng, C. R. (2019). The role of trust in explaining tourists’ behavioral intention to use e-booking services in Taiwan. Journal of China Tourism
          Research, 15(4), 478-489

          Jeon,  M.  M.,  and  Jeong,  M.  (2017).  Customers’  perceived  website  service  quality  and  its  effects  on  e-loyalty.  International  Journal  of
          Contemporary Hospitality Management.

          Jiang, Z., Wang, W., Tan, B. C., and Yu, J. (2016). The determinants and impacts of aesthetics in users’ first interaction with websites. Journal of
          Management Information Systems, 33(1), 229-259.

          Kallner, A. (2018). Formulas. Laboratory Statistics, 1–140. https://doi.org/10.1016/b978-0-12-814348-3.00001-0

          Kaushik, N., & Srinivasa, R. (2017). Effect of website quality on customer satisfaction and purchase intention in online travel ticket booking websites.
          Management, 7(5), 168-173.

          Kim, S. Y., Kim, J. U., and Park, S. C. (2017). The effects of perceived value, website trust and hotel trust on online hotel booking
          intention. Sustainability, 9(12), 2262.

          KoMarketing. (2015, December). B2B Web Usability Report. http://komarketing.com/files/b2b-web-usability-report-2015.pdf
          Kwak, S. G., and Park, S. H. (2019). Normality test in clinical research. Journal of Rheumatic Diseases, 26(1), 5-11.

          Ladhari, R., and Michaud, M. (2015). eWOM effects on hotel booking intentions, attitudes, trust, and website perceptions. International
          Journal of Hospitality Management, 46(4), 36–45. https://doi. org/10.1016/j.ijhm.2015.01.010

          Lavery, M. R., Acharya, P., Sivo, S. A., and Xu, L. (2019). Number of predictors and multicollinearity: What are their effects on error and
          bias in regression?. Communications in Statistics-Simulation and Computation, 48(1), 27-38.

          Law, R. (2019). Evaluation of hotel websites: Progress and future developments (invited paper for ‘luminaries’ special issue of international
          journal of hospitality management). International Journal of Hospitality Management, 76(1), 2–9. https://doi.org/10.1016/j.ijhm.2018.06.005

          Lăzăroiu, G., Neguriţă, O., Grecu, I., Grecu, G., & Mitran, P. C. (2020). Consumers’ decision-making process on social commerce platforms:
          online trust, perceived risk, and purchase intentions. Frontiers in Psychology, 11, 890.

          Leung, D., Law, R., & Lee, H. A. (2016). A modified model for hotel website functionality evaluation. Journal of Travel & Tourism
          Marketing, 33(9), 1268–1285. https://doi.org/10.1080/10548408.2015. 1117408

          Li, L., Peng, M., Jiang, N., and Law, R. (2017). An empirical study on the influence of economy hotel website quality on online booking
          intentions. International Journal of Hospitality Management, 63, 1-10.

          Liu, F., Xiao, B., Lim, E. T., and Tan, C. W. (2017). The art of appeal in electronic commerce: understanding the impact of product and
          website quality on online purchases. Internet Research.


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