Page 58 - MALAYSIAN PATIENT SAFETY GOALS
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2. Receiving And Relying Information On Critical Value
• Ward / clinic staff receive result of critical value via
phone/verbal/ IT system from the lab.
• Record information received in Critical Value Result Book :
-Patient’s name
- Registration number
- Laboratory critical result
- Date and time of notification
- Name of recipient and informer
• Read back the information that was recorded to informer to
prevent misscommunication
• Informed the critical value result accordingly
• For Inpatient :
- Immediately notify the critical value to the doctor who ordered
the test or other doctor who is currently in charge of the patient.
- If no action taken, remind the doctor again.
- If still no action taken, then inform specialist.
- Identify and maintain the list of tests which require monitoring of
critical value. All nurses in the ward / unit should aware of the list
and their turnaround time.
- Be alert to the work process for immediate notification of critical
lab results.
- Document all notification diligently and accurately
- Record appropriate detail on patients record
- Attach the lab forms with the results on the patient’s BHT.
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