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KPI No. 13 Percentage Of Critical Values Notified Within 30 Minutes
or Less

Definition of 1) Critical laboratory value (results)

Terms Test result or value that falls outside the critical limits or
the presence of any unexpected abnormal findings, cells or

organisms which may cause imminent danger to the
patient, and/or require immediate medical attention.

2) Critical limits
Boundaries of low and high laboratory test values beyond
which may cause imminent danger to the patient and/or
require immediate medical attention.

Inclusion Critical laboratory value (results) for the identified

Criteria Chemical Pathology and Hematology tests for the
laboratory.

Numerator (N) Total number of critical laboratory values (results) notified
within 30 minutes or less

Denominator Total number of critical laboratory values (results)
(D) identified and notified for the month

Formula (N/D) x 100

Target 100%
Data collection Monthly

at facility level

References 1. Lily M, Sararaks S, Norita TTY, Noor Aishah MD, Low LL,
Ainul NMH, Keah KC, Mohdsadek, Maimunah AH, Habibah

B, Irdayu H &Suria J. 2010. Improving Notification Of

Critical Results In MOH Hospitals. A Project for Improving

Patient Safety [Lab 7; PS 21/2010 (∑41)] Institute for Health
Systems Research, Kuala Lumpur, Malaysia.

2. Massachusetts Coalition for the Prevention of Medical

http://www.macoalition.org/Initiatives/docs/CTRgriswold.
pdf

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