Page 184 - The John Adair Handbook of Management and Leadership
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Other than financial payments, any words of recognition could be
reinforced by giving:
• time off (with pay)
• tickets for an event or dinner out
• small gift
• special project of importance
• a change in job title.
It is a good idea to back up words of praise or recognition with some
tangible gift.
Find out what is going on, share praise received with subordinates,
and say thank-you more often, because people really value positive
recognition and are motivated by it.
Know people’s names – that is the basic form of recognition!
Summary and six-month follow-up test
To draw the best out of people you need to:
• be motivated yourself
• select people who are already motivated
• set challenging but realistic targets
• remember that progress motivates
• treat each person as an individual
• provide fair rewards
• give recognition.
174 The John Adair Handbook of Management and Leadership

