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CHAPTER 11: DEVELOPING LEADERSHIP DIVERSITY 351

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References

1 Chad Terhune, “Pepsi, Vowing Diversity Isn’t Just Image Polish, 4 Frances J. Milliken and Luis I. Martins, “Searching for Common
Seeks Inclusive Culture,” (In the Lead column), The Wall Street Threads: Understanding the Multiple Effects of Diversity in
Journal (April 19, 2005), p. B1; and Chad Terhune and Joann S. Organizational Groups,” Academy of Management Review 21, no. 2
Lublin, “Pepsi’s New CEO Doesn’t Keep Her Opinions Bottled Up,” (1996), pp. 402–433.
The Wall Street Journal (August 15, 2006), p. B1. 5 The quote is from Glenn D. Capel, the only black financial advisor
2 Terhune, “Pepsi, Vowing Diversity Isn’t Just Image Polish, Seeks in a Merrill Lynch office in Greensboro, North Carolina, reported
Inclusive Culture.” in Patrick McGeehan, “Blacks Speak of Isolation, But Merrill
3 “Diversity in the New Millennium,” Working Woman (September Says It’s Trying to Change,” The New York Times (July 14, 2006),
2000): Special Advertising Section. p. C1.