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Chapter 14

Your Leadership Challenge Chapter Outline
After reading this chapter, you should be able to: 422 Organizational Culture
426 Culture Strength, Adaptation, and
• Understand why shaping culture is a critical function of leadership.
Performance
• Recognize the characteristics of an adaptive, as opposed to an 430 Cultural Leadership
unadaptive, culture. 434 The Competing Values Approach to
Shaping Culture
• Understand and apply how leaders shape culture and values through
ceremonies, stories, symbols, language, selection and socialization, 437 Ethical Values in Organizations
and daily actions. 439 Values-Based Leadership

• Identify the cultural values associated with adaptability, achievement, In the Lead
clan, and bureaucratic cultures and the environmental conditions 425 Nicky Cava, FedEx
associated with each. 435 Michael Loeb, Synapse
439 Bill Greehey, Valero
• Act as an ethical leader and instill ethical values in the organizational
culture. Leader’s Self-Insight
423 How Spiritual Are You?
• Apply the principles of spiritual leadership to help people find deeper
life meaning and a sense of membership through work. 428 Working in an Adaptive Culture
438 Culture Preference Inventory
440 Personal Ethical Beliefs
Leader’s Bookshelf
443 Heroic Leadership: Best Practices
From a 450-Year Old Company That
Changed the World
Leadership at Work
446 Walk the Talk
Leadership Development: Cases
for Analysis
447 Lisa Benavides, Forest International
448 Acme and Omega

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